Comscore Study Finds 31% Of Display Ads Never Seen

You knew some of your display ad impressions were wasted, but not exactly how many. Now the first Comscore study of its kind has quantified what percentage of online display ads aren’t even seen by users — an average of 31% and, on some sites, as many as 91%.

Sometimes those ads are below the fold, so users never even scroll down far enough to see the ad. In other situations, ads are high on the page, but people scroll past them before they’ve had a chance to load.

The study also looked at ads that were delivered outside the intended geographic area. An average of 4% of impressions went to viewers in places that weren’t on the plan, and many of those were delivered in places where the product wasn’t even available. Some campaigns had as many as 15% of impressions delivered to unintended geographies.

More wasted — or even potentially damaging — impressions were delivered beside content deemed “not brand safe” by the advertiser. Seventy-two percent of all of the campaigns studied had at least some ads served on pages that had objectionable content, as defined by the brand.

The Validated Campaign Essentials study used 12 national brands, 3,000 placements, 381,000 site domains and 1.7 billion ad impressions to come to its conclusions. Advertisers included Allstate, Chrysler, Discover, E*TRADE Financial, Ford, General Mills, Kellogg’s, Kimberly Clark, Kraft, and Sprint.

Related Topics: Display Advertising | Statistics: Online Advertising


About The Author: is executive features editor of Marketing Land and a contributing editor for Search Engine Land. She’s a well-respected authority on digital marketing, having reported and written on the subject since 1998, including a stint as managing editor of ClickZ. She’s also worked to help monetize independent publishers’ sites at Federated Media Publishing. She blogs about media and marketing at The River and about cooking, gardening and parenthood at Free Range. She can be found on Twitter as @pamelaparker.

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  • http://luisgalarza.blogspot.com/ Luis Galarza

    This is crazy, this the reason I always recommend to use the ad re-targeting feature to all display or banner advertising campaigns, at least this way if some one actually clicks through your ad your message will follow that person for a set period of time, which increase conversion dramatically!…. Still this doesn’t fix this problem!

  • http://twitter.com/heidirglocker Heidi R. Glocker

    Interesting find here, Pamela!  Thanks for the insight.

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