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No Surprise: Congress, Consumer & Privacy Groups Want Google To Explain Safari Privacy Snafu
From the you-could-see-it-coming-a-mile-away department: U.S. lawmakers, privacy watchdogs and consumer protection groups want Google to explain why it’s been bypassing user privacy settings on Apple’s Safari web browser.
US Congress Gets Involved
Rep. Mary Bono Mack (R-Calif.) told Politico that Google should come in and meet with lawmakers and that the company has “tough new questions to answer in the wake of this latest privacy flap.”
Sen. Richard Blumenthal (D-Conn.) says he’s going to send Google a letter “asking them to present a complete and accurate explanation” of what’s going on in this latest episode.
Sen. John Kerry (D-Mass.) told Politico that today’s news just reinforces the need for a federal privacy bill.
“Why is anyone surprised? There are some crocodile tears shed in Congress every time something like this pops up. You’d think at some point there’d be a reality check.
“It’s not hard to figure out that unless and until Congress creates some common-sense rules for collecting, using and distributing personal information, companies will keep making up their own rules,” he continued. “Some will be good and some will be disturbing, but this is what happens when Washington doesn’t do its job.”
Consumer Watchdog, EPIC Get Involved
Consumer Watchdog and the Electronic Privacy Information Center (EPIC), two groups that have long spoken out over Google’s privacy practices, have done that already today.
“The fact that Google removed the evidence and made it no longer available by means of a Google search (think about that for a moment) is an admission by the company as to its malfeasance.”
Consumer Watchdog has also sent a letter to the FTC (PDF download), asking the commission to “take immediate action against Google for using unfair and deceptive practices … in the way that it has violated peoples online privacy choices and falsely advised them about how to make opt-out choices.”
Both EPIC and Consumer Watchdog are referring to the changes that Google has made to its advertising cookie opt-out page. That page previously told Safari users that the default settings already acted as an opt-out and prevented Google from tracking them. Google has now updated the page so it makes no reference to the Safari browser.
In several statements today, Google has said that the WSJ article “mischaracterizes what happened and why.” In a longer statement that’s been posted by Ars Technica and others, Google explains further:
“…the Safari browser contained functionality that then enabled other Google advertising cookies to be set on the browser. We didn’t anticipate that this would happen, and we have now started removing these advertising cookies from Safari browsers. It’s important to stress that, just as on other browsers, these advertising cookies do not collect personal information.”
Based on the quick reaction today in Washington, it appears Google will soon have an opportunity to explain that to Congress.
Postscript: Also not surprisingly, Microsoft has weighed in on today’s news. The two companies have been waging a war of words (see related articles below) over privacy issues recently, and Microsoft is using this episode as an opportunity to promote its IE 9 browser:
Windows Internet Explorer is the browser that respects your privacy. Through unique built in features like Tracking Protection and other privacy features in IE9, you are in control of who is tracking your actions online. Not Google. Not advertisers. Just you.
Some opinions expressed in this article may be those of a guest author and not necessarily Marketing Land. Staff authors are listed here.