Google Places For Business Rolls Out Review Inbox, Listing Customer Ratings & Reviews All In One Place

Google Logo - basic featuredAccording to today’s post on the Google and Your Business blog, Google Places for Business is rolling out a new Review feature.

Now, businesses with a verified listing can see their customer ratings and reviews all in one place with the new Review Inbox that has been added to the Places for Business dashboard.

Google says not only will all of a business’s customer reviews and ratings be listed in the inbox, but businesses can respond directly to reviews, as well as encourage customers to leave a review on a Google+ page. From the Google Places for Business blog post:

If you feel your business deserves more good reviews, or if you are missing feedback on your work, all you need to do is to encourage your customers to post reviews on your Google+ page.

Google Business Reviews

Related Topics: Channel: Local | Google: Google+ | Google: Maps | Google: Marketing

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About The Author: is Third Door Media's General Assignment Correspondent, and reports on the latest news and updates for Marketing Land and Search Engine Land. From 2009 to 2012, she was an award-winning syndicated columnist for a number of daily newspapers from New York to Texas. With more than ten years of marketing management experience, she has contributed to a variety of traditional and online publications, including MarketingProfs.com, SoftwareCEO.com, and Sales and Marketing Management Magazine. Read more of Amy's articles.

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  • daveintheuk

    Just an attempt to lend creditability to Google+ Local (or is it Places? Places+?) by putting their content alongside other peoples – just like they did when they stole content for the original Places pages. People will go here to check their TA/Yelp reviews because the interface will suck less than the native ones and Google is hoping to force/bully them into encouraging Google+ reviews while they are there.

    Also, it is obvious from this that Google *does* know where other reviews on the web are, so why doesn’t it show them in the “more reviews” section of Knowledge graph instead of just showing TripAdvisor from 3 different TLDs. (as it does for just about anything outside London).

  • Michael Currey

    How about a Google Review widget we could add to our websites?

  • Sergiu Draganus

    This will come soon, if not from Google, then from someone else :)

  • http://irsmartt.com/ IR Smartt

    If you’re using WordPress try this: http://wordpress.org/plugins/wp-customer-reviews/

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