According to today’s post on the Google and Your Business blog, Google Places for Business is rolling out a new Review feature.
Now, businesses with a verified listing can see their customer ratings and reviews all in one place with the new Review Inbox that has been added to the Places for Business dashboard.
Google says not only will all of a business’s customer reviews and ratings be listed in the inbox, but businesses can respond directly to reviews, as well as encourage customers to leave a review on a Google+ page. From the Google Places for Business blog post:
If you feel your business deserves more good reviews, or if you are missing feedback on your work, all you need to do is to encourage your customers to post reviews on your Google+ page.