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Here’s how & why CDPs differ from CRMs & DMPs
We asked an executive from RedPoint Global if existing customer data systems do the same thing as Customer Data Platforms.
Even if you don’t have one, you might have heard about Customer Data Platforms (CDPs).
It’s a “marketer-managed system that creates a persistent, unified customer database that is accessible to other systems,” according to an institute set up to promote and research them.
They each have a lot of data about my customers, prospects and targets. Aren’t they essentially the same?
Glad you asked. So we pinged Buck Webb, VP of Cloud Solutions at RedPoint Global, for his perspective, since his company offers a Customer Data Platform.