Amazon Prime hits 85M member milestone, researchers say
Latest data from Consumer Intelligence Research Partners estimates that Prime membership has grown 35% in the past...
Retail
Get the most important digital marketing news each day.
A must read for all e-commerce and brick-and-mortar retailers. Features include news and updates on internet shopping trends, mobile commerce and location-based marketing technology. Learn how to improve online conversions, drive consumer traffic to physical store locations and increase retail sales performance.
Thinking ahead to the Q4 holiday shopping season? Visit our special Holiday Retailer section for in-depth Black Friday and Cyber Monday coverage, plus marketing tips and tactics to round out your holiday promotional strategy.
No longer brick-and-mortar vs. online retail: Customers view a ‘single lens’
Despite the ease of online shopping, consumers still crave the tactile experience of physical stores. Columnist Allan Haims explains how...
As Amazon continues its rampant growth, will traditional retailers survive online?
In Q1 2017, Amazon owned a 40.9% share of online sales dollars, while the No. 2 online retailer, Best Buy, didn't even get 3%....
Amazon’s Prime Day 2017 is a 30-hour event this year
Prime Day is officially listed as happening on July 11, but the deals begin the night...
When it comes to building brand infatuation, easy does it
What are consumers' favorite brands doing right? Columnist Mike Sands says it's all about using customer data and identity to make customers'...
Be careful what you ask for: How a Supreme Court victory for manufacturers helped Amazon
Contributor David Rodnitzky takes a look at a decade-old ruling and explains how it helped Amazon become a commerce behemoth and what it means...
Four ways brands can boost retail channel sales through content
In an overcrowded e-commerce marketplace, how do you make your brand stand out for consumers? Contributor Adri Nowell shares four tips to help...
Why is Amazon buying Whole Foods? The opportunity of online grocery [Podcast]
In this week's show, ChannelAdvisor's Scot Wingo explains why the world's top e-commerce company is spending billions on a grocery store...
Amazon’s new Prime Wardrobe program is another swing at traditional retailers
Currently in beta, the program will let shoppers try on clothing and shoes at home before deciding to purchase....
Amazon buying Whole Foods for nearly $14 billion. What now?
The company has an intriguing range of options now available with 400+ stores....
How to solve the mystery of what your customers really want
How well do you really know your customers? If your company is like most brands, you already realize that you don’t really know them at all....
Brands are facing a whole new world of retail realities
Columnist James Green discusses the trends that are impacting struggling brick-and-mortar retailers and the strategies brands need to implement...
Shopify’s business assistant bot Kit is now free to merchants
Through textual conversations, Kit recommends and implements a variety of marketing and management tasks for...
Location data predictive of retail store closures
inMarket loyalty report suggests which retailers will be the next ones to...
95% of online shoppers say a positive return experience drives loyalty [Report]
Narvar found almost all consumers surveyed would buy again from a retailer if they were satisfied with the return process....
In Massachusetts, retailers’ cookies will soon lead to sales tax
The Bay State is saying that online stores providing cookies or apps to their Massachusetts customers have a ‘presence’ in that...
5 key e-commerce & retail trends from Mary Meeker’s Internet Trends report
A look at how mobile and online commerce are changing the retail...
City Furniture taps Apple, IBM for in-store apps to improve the sales experience
Use of the apps has increased average order value by 5...
3 reasons why customer identity should top retailers’ 2017 holiday wish lists
Retailers, are you prepared for the holiday season? Columnist Mike Sands notes that this year, customer identity will be critical for engaging...
Journey analytics: The GPS for understanding your customers
Some say it’s the journey — not the destination — that really matters. That’s certainly true when it comes to your customers....
