What’s working? What’s not working? You’ll never know without a good command of analytics. Learn about what metrics count for your marketing goals, and how to move the needle.

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The Three Layers Of Data And Analytics Success

Heading toward the data... With the data age well and truly upon us, the struggle to keep up is a challenge faced by virtually every organization. And in a time where the majority of marketers didn't grow up with iPads or smartphones in hand, these can be difficult waters to navigate. Swimming In Oceans Of Data While everyone seems to agree that the sheer volume and expanse of data available today is key to unlocking business value, getting to the point where data is actually driving organization-wide decision-making has proven difficult. Like a child visiting the beach for the first time, we've run down to the [...]


3 Ways To Connect With Your Customer Even When You Don’t Make The Sale

Google Products There are four ways to break into e-commerce: Better service (Zappos) Cheaper prices (flash sales) Proprietary products (Bonobos, BetaBrand, Warby Parker, Revolve Clothing, etc.) New experiences (ShoeDazzle, Rent the Runway) Unless your company embodies at least one of these attributes, it's nearly impossible to succeed as a viable e-commerce company. Your potential customers are already loyal to Amazon (after all, they pay for Prime), so you've got to offer an incentive to compete. So, in an age where the most effective way to get distribution is to source sales to already [...]


A Concise Overview Of Cross-Channel Marketing Models

analytics-600 For several decades, modeling cross-channel marketing impact was synonymous with marketing mix ("top-down") models. However, with the increase in cross-channel tracking and computational power, new breeds of marketing attribution ("bottom-up") and other alternative models have appeared in recent years. [caption id="attachment_74386" align="alignright" width="360"] (Stock image via Shutterstock.com. Used under license.)[/caption] Although these models all seek to quantify the relative impact of different media channels, they are quite different in their approach. And while there are so [...]


You Need More Than Just Google Analytics To Succeed Online

analytics-featured If you want your online business and campaigns to succeed, Google Analytics will not meet all of your measurement needs. That may seem like crazy thinking because GA has a huge array of capabilities. However, there are many areas where we have better tools for understanding visitor behavior such as interaction, user sentiment and impact from change. Without using these tools to gain insight, you will not be as successful as you can be. So, if GA isn't enough, where do we turn for gaining the insights we need into visitor behavior? I wish there was a single tool with everything ne [...]


How Much Should You Spend On Optimization? Calculate Your BUU

shutterstock_157334462-scale-tools-money Analytics platforms. Split testing software. User testing tools. This is starting to sound expensive. And it is. What if it were more expensive not to have these things in your online business? It might very well be. Your business may be one of the many that is hobbled by a “launch and hope” approach to digital marketing. Not every business will benefit from such tools, but yours may. How much will you benefit? How much does it make sense to spend? This is an exercise in budgeting for website optimization. We will show you how to calculate a Basic Upside Unit (BUU) and h [...]


3 Insightful Ways To Visualize Your Keyword Data

Data Vizu Over the past year, I have come across more and more fancy-looking graphs and charts in the online marketing space. This is most likely because strategists, analysts and executives are getting more savvy in general, but also because there are more and more easy-to-use analytics packages out on the market. Although this is great, this analysis is often times very high-level and informational. It's sometimes hard to understand the bottom line. Whatever analytics package you or your team currently uses, I want to share a couple of ways you can look at your keyword data in SEM. I have [...]


How Users Of Various OSes Differ In Their Online Behavior Over Time

social-media-clock-featured For marketers, timing is often as important as creative, the most obvious example being campaigns tied to particular holidays. These days, with complex analyses now possible for activities like email marketing, online promotions and blog posts, industry practitioners are actively pursuing the "best" timing for their latest initiatives. In this piece, we drill down into the nuances of this issue by examining the differences in hourly usage behavior between users of different operating systems and device types. These insights should hold particular value for those marketing to one or more def [...]


5 Tips For Getting More From Your Data You Already Have

paid-ctr Sixteen Million. That’s the number of Google results for the term “Big Data.” And when you look at the historic interest in Google trends, the story is pretty clear  – Big Data is here to stay.  But do you really need more data than you already have? I doubt it. Chasing The Big Data Rainbow? Over the past few years, I have seen agencies, marketers and brands collect and analyze more data than ever before. And now with the development of new platforms, channels, KPIs and measurements, I’m finding an ever-growing hunger for new data sources. I constantly hear marketers either c [...]


5 Reasons To Migrate To Universal Analytics Sooner Rather Than Later

Universal Analytics custom dimensions "Universal Analytics is the new operating standard for Google Analytics. All accounts will soon be required to use Universal Analytics." --  Google Is the fear, uncertainty and doubt setting in yet? Well, no reason to panic quite yet, but before you have to switch, let's talk about why you want to switch sooner rather than later. Universal Analytics (UA) is still in beta for now, but at Cardinal Path we’re lucky to have been working with UA as a Google Analytics Certified Partner since its very early stages. And we can tell you it's come a long way; in all but a handful of cases i [...]


You Can Love Your Marketing Data, Just Don’t Fall Under Its Spell

I Love Data I admit it: I have a conflicted relationship with data. On the plus side, I believe that data is one of the three biggest benefits that the digitization of the world has given us marketers. (The other two are malleability, the ability to easily change, experiment with and personalize the digital canvas, and intimacy, more direct interactions with customers.) I believe that good, data-driven decision-making can compensate for many of our irrational mental biases and lead us to better outcomes. And, I believe that every modern marketer should become adept at using data properly. If you' [...]


How To Use Relative Standing For Online Analytics

Sample Pie Chart I was recently taking a fresh look at some old statistics school books of mine, and I realized how useful many of those basic statistical concepts can be when applied to online marketing analytics. In this post, I'll share a couple of ways you can delve into your data in a simple way by using relative standing -- that is, how individual data values compare to the rest of the group, as opposed to straight absolute values, which are typically hard to put into perspective. Getting Started: Mean Vs. Median First off, if you are not familiar with statistics at all, let me briefly clarify the d [...]


State-Level Usage Statistics: How They Can Be Leveraged

retargeting-spying-binoculars-featured For many brands, regionalization of marketing programs represents a key pillar to their overarching strategy. Particularly for those companies operating nationally, it's often difficult and costly to target consumers on a very granular level. Regionalization allows marketers to look at trends across a slightly larger area -- typically several adjacent states that share some cultural elements -- and create campaigns that are more relevant for consumers in that area as compared to national initiatives. However, this strategy can overlook some unique qualities of individual states and cities. [...]


Complete Guide To Universal Analytics – Should You Upgrade?

analytics-600 Now that Universal Analytics has been around for some time, many people are considering making the switch. It just has so much more to offer than the soon-to-be-legacy Google Analytics installation. Being an analytics junkie, I am very excited about this upgrade in features and data. This post is the ultimate guide to Universal Analytics. We will talk about the benefits, installation and all the important ins and outs. Why Switch To Universal Analytics There are many reasons why making the switch to Universal Analytics is a good choice. Aside from the added functionality, the tracking cod [...]


Marketers: The Busier Things Are, The Less You Should Be Testing

Adobe Real Time Analytics Dashboard Any experienced A/B or multivariate tester has probably encountered a situation similar to the following: You are put in charge of testing a new design on the company website. You set up the test with your testing platform, making sure that visitors are randomly assigned to the old and new experiences. A few days later, you check back on the results and are thrilled to see that the new experience is a clear winner, with statistically significant improvement over the old. You excitedly report the results to your boss, and the web team rolls out the new design the next day. But then, thin [...]


Content Marketing: How To Measure Content Performance Holistically

pie 2013 was one hell of a ride -- we lost the keyword tool, search went secure and content marketing became the shiny new toy on the block! So what will this year bring? Even more content! But will yours be a big hit or a big waste of money? This guide should help you start thinking about how to measure the performance of your content. 2014's Focus: Get Ready For More Content! Last year, I spent a lot of time on content strategy and planning -- basically maximizing content efforts by figuring out how to get the right content in front of the right consumers at the right moment. But I expec [...]


How To Generate Money-Making Test Hypotheses

Game site We were contacted this week by a company that offers hundreds of online games all on one site. The site's home page displayed dozens of colorful tiles, each linking to a game. To find out how we might improve on this, I went straight to our online gaming expert: my 13-year-old son. I sent him a simple email: "How can we make this site better?" Here's what he wrote back: I think it needs a more home-like homepage. It looks like it's jumping in to the "pick a game" attitude a bit early. A homepage that shows the most played and featured games that also includes tabs at the top listing the [...]


The Kaleidoscopic Marketing Technology Landscape

marketing_technology_jan2014 Marketing is thriving. Budgets are growing. Responsibilities are growing. Influence in the C-suite is growing. And the marketing technology landscape -- an amazing array of software products that are built to empower the modern marketer -- is growing, too. [caption id="attachment_71162" align="aligncenter" width="600"] Click to enlarge[/caption] You can click on the above graphic to zoom in on a higher resolution version of that growing landscape. You'll know the image has rendered properly on your screen if your reflexive reaction is a colorful expletive. With nearly 1,000 differe [...]


6 Analytics Tips To Predict Your Online Marketing Revenue In 2014

Crystal Ball Though 2014 has just started and most budgets have been allocated to individual acquisition channels, it is not too late to analyze how to best utilize those budgets over time. In order to do so, one should not confuse short-term goals with long-term goals, since the long-term ROAS will eventually tend to be greater than you are currently seeing. Below are six items online marketers should factor in when defining their short-term goals based on predicted long-term returns… without the help of a crystal ball! 1. Measure The Average Time Lag From Impression To Conversion This lag indi [...]


Simple Optimization Tests Everyone Can Run

Always test the obvious. Doing engagement and conversion optimization can get pretty complex, especially when it involves multivariate testing on live e-commerce websites. But, there are so many things that even small websites can do, without an expert, to help increase the number of conversions, sales and visitor engagement. We often talk about some really advanced topics here on Marketing Land, but I constantly find companies either doing nothing or trying to run really advanced testing without having even tried the basics. Five Simple Ideas For Improving Conversion Rates I wanted to highlight some of the e [...]


How To Use Google Analytics To Create Campaigns, Not Just Track Them

SEL 1-4-14 pic 1 We all know that analytics are good for understanding how a visitor behaved on your website -- what pages they looked at, what buttons they clicked or what keywords they used to find you. You can also use analytics to track campaigns like email blasts and paid advertising.  That's pretty basic stuff. What many beginning marketers and small business owners don't know is that you can use analytics data to create an online marketing campaign. Analytics can answer some of the key questions you might ask when you want to create a campaign: Who are you targeting? Where do they live? When [...]


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