Social Media Marketing is the process of reaching prospects and customers, and acquiring traffic and visibility through social media sites such as Facebook, Twitter, LinkedIn and many others.

E-Commerce Gets Social: Facebook Is Testing A Buy Button In Ads And Page Posts

facebook-magnifying-glass-600 In another move to blend social media with e-commerce, Facebook announced today that is testing a Buy button that will enable users to purchase products from businesses without leaving the social network. The button, which is being tested with a few small- and medium-sized businesses in the United States, can be placed in either Facebook ads or Page posts. Here's how the test unit looks: Clicking the Buy button launches the user into a buying process that Facebook was built "with privacy in mind." "None of the credit or debit card information people share with Facebook when com [...]


Facebook Launches Mentions, An iOS App To Help Public Figures Connect With Fans

facebook-mentions Facebook's latest app is not for you, unless you are a public figure. The new iOS app, Facebook Mentions, will make it easier for celebrities and other public figures to interact with fans on the social network. Here's the explanation from Facebook product manager Allison Swope: Nearly 800 million people are connected to public figures on Facebook, and interacting with athletes, musicians, actors and other influencers is an important part of their experience. From cheering on World Cup players to checking out updates from favorite celebrities, there are more than a billion interactions [...]


Whiskey Maker Turns Cannes-Winning Ad Into Shareable Social Campaign

tullamore_parting_shot At the end of last year, New York boutique agency Opperman Weiss created a spectacularly somber ad, The Parting Shot, for Tullamore Dew Irish Whisky which became a 2013 Creativity pick and won a Silver Lion at Cannes. The ad, at first, appears to be a somber send off for a dead friend but, ultimately, turns out to be a celebration of one man's impending wedding. To date, the long version of the ad has been viewed 390,000 times and the :30 has been viewed 1.6 million times. Now, working with We Are Social, the brand has launched a social campaign that encourages people to send their own [...]


The Ultimate Beginner’s Guide To Finding Your Audience In Social Media

targeting-shutterstock Social media marketing platforms are constantly evolving, so newcomers are at a disadvantage compared to those who've been around the social media block over the last decade. There are more platforms to learn, more features to leverage, and larger audiences to engage. For small or new businesses venturing into social media marketing for the first time, focusing on the fundamentals is key. In this two-part series, we'll do just that.  Read on for a guide to getting started, including defining your target market and choosing the right channels to reach them. Step 1: Defining Your Target Mar [...]


Everything You Need To Know About The New Google+ Name Policy: An Explainer

google-plus-featured Yesterday's news that Google+ has dumped its real-name requirement raised a number of interesting questions, both philosophical and practical. Will Google+ become a haven for trolls? Will YouTube's notorious commenters now be able to unleash more ugliness behind a fresh cloak of anonymity? What is the process for changing a user name? What if you want to use only one name? Is it possible to change a Google+ vanity url? What about display of usernames via authorship? Will we start seeing CatLuvr34 and the like on Google search and News pages? I'll do my best to answer the questions be [...]


Facebook Rolls Out Ads Manager For Mobile Devices

facebook-like-600 Facebook announced today that it is launching a mobile ad manager to give advertisers the means to better manage their accounts on the go. The mobile manager will allow users of the iOS and Android apps and Facebook's mobile site to: Pause or resume campaigns Edit budgets and schedules View insights Respond to alerts Facebook said the new feature will be rolled out globally in the coming days and be available to all advertisers by the end of the summer. It will be accessible via an Ads Manager bookmark within Facebook apps or the mobile site: [...]


ShareThis Goes Mobile With An AT&T Text To Share Button

mobile-phone-stock ShareThis, aiming to help publishers better tap into peer-to-peer messaging, announced yesterday that it has created an AT&T Text to Share button. It's a natural move since publishers are starting to take note of readers' shift to mobile devices. Last month, Radium One added a WhatsApp button to its Po.st suite of buttons. WhatsApp, which is in the process of being acquired by Facebook, has 500 million global users who send as many as 64 million messages a day and there's some evidence that WhatsApp share buttons are popular with readers. SMS isn't as sexy as WhatsApp or SnapChat, [...]


Now That The World Cup Is Done, Twitter Tries To Interest You In Something Else

twitter-so-much-more You mean to tell us that there's a world out there beyond the World Cup? Twitter sent an email Tuesday reminding users that though the monthlong celebration of futbol is over there's plenty more to discuss -- and by the way Twitter is a great place to engage in that conversation. By all appearances, Twitter had a very successful World Cup month with 672 million tweets sent, including a record 618,725 tweets per minute at the end of Germany's 1-0 championship game victory over Argentina. But it's crucial that Twitter -- fighting to satisfy Wall Street that is has a growing base of ac [...]


Finding Tumblr’s Place In Your Social Strategy

Tumblr logo Jonathan Gillette is credited with first using the term tumbleblogs to refer to short-form or microblogs in 2005.  In the following year, a 20-year old David Karp would borrow the term to name his new microblogging platform, Tumblr. Tumblr launched in 2007 and within weeks had over 75,000 users. In 2012, Yahoo! acquired Tumblr -- and, as of the time of this writing (July 15, 2014), the site boasts 195 million blogs, 83.1 billion total posts, and 97 million daily posts. For the 13- to 25-year-old demographic, Tumblr is more popular than Facebook. It would be a mistake to think that Tumbl [...]


Google+ Drops Real Name Requirement, Apologizes For Delay

google-plus-1920 Let the Google+ pseudonym rush begin. After three-plus years of restricting users to their real names on the network, Google+ announced today that it is abandoning the policy and allowing people to use any username they choose. Google's policy was among the more contentious issues surrounding the social network and had been softened several times, including making allowances for pseudonyms and nicknames in certain occasions. Today it opened the floodgates with a Google+ post: When we launched Google+ over three years ago, we had a lot of restrictions on what name you could use on your p [...]


Twitter Pushes Advertising Support Via Mobile App Notifications

Twitter-ads-support Twitter operators are standing by -- to help you buy ads. John Doherty, online marketing manager of Zillow's Hotpads rentals site, received a notification on his Twitter mobile app today with a strong call to action: Wow. Aggressive much, Twitter? pic.twitter.com/19qarXy4Cc — John Doherty (@dohertyjf) July 15, 2014   The notification's message is similar to the one Facebook displayed for Page administrators last week promoting Facebook's "Start to Success" advertising program. Start to Success, which Inside Facebook reported today has been around for three years, offers a dedica [...]


Twitter Bets Big On World Cup, Scores With Engagement Records

twitter-world-cup-final Like Germany's national soccer team, Twitter entered the 2014 World Cup with the highest of expectations. Germany, extremely talented but searching for its first major title for 18 years, passed its test in the biggest way with a 1-0 victory over Argentina in Sunday's championship match. Twitter? Not too shabby either, although the game is far from over for the social media network. Twitter put heavy emphasis on the World Cup, hoping that the world's most popular sporting event would help it attract enough active user growth to meet Wall Street expectations. It riddled the new use [...]


Study: Facebook Ads That Tell A Brand Story Beat Traditional Performance Ads

Adaptly Facebook test of Refinery29 funnel ad series vs. standard CTA ads [caption id="attachment_91128" align="aligncenter" width="600"] A new study tested a sequence of Facebook ads (left) that took users through the marketing funnel versus a set of standard  call-to-action ads (right).[/caption] What if, instead of focusing on getting the immediate conversion from key prospects, a social media ad campaign served a set of creatives sequentially to tell the brand story and lead viewers through the marketing funnel before going for the hard sell? A new study shows that a sequential story-telling social media ad campaign can outperform a typical campaign in wh [...]


Facebook Vs. YouTube: Which Site Has More U.S. Visitors?

Compete-U-S-Monthly-Unique-Visitors-in-millions-YouTube-Facebook_chartbuilder Measuring Internet traffic is a notoriously slippery science. So when I read a headline that YouTube has passed Facebook as the largest social network in the United States, I took it with a dose of skepticism. Then I checked it out. And while time didn't permit a definitive study, I can report that the unique visitor battle between Facebook and YouTube is far from settled. Yes, they each report more than 1 billion active users globally. But who the leader is domestically depends on whose data you query. (I'll leave aside for the moment the question of whether YouTube is a true social net [...]


Sit Down Super Bowl. World Cup Final Was The Most Talked About Sports Event Ever On Facebook

facebook-worldcup-final Now what will we talk about? The World Cup, which wrapped up Sunday with Germany's 1-0 victory over Argentina, was the Facebook's biggest social media event ever, with 350 million users participating in conversations about the month-long event, according to the social network. Those users -- more than one-fourth of Facebook's active roster of 1.28 million -- generated three billion posts, comments and likes related to the World Cup during the tournament. Sunday's final also set a Facebook record, with 88 million people generating 280 million interactions, blowing past the 245 million [...]


Facebook Offers New Advertisers Personalized Support With “Start To Success” Program

start-race-600 Facebook, adding a personal touch to its mostly self-service advertising process, is offering new advertisers a dedicated account manager. The "Start To Success" program offers direct access to a Facebook representative to businesses that commit to spending at least $50 a day for a month (in other words at least $1,400). Facebook Page administrators started seeing a message on pages they manage today, promoting the offer: Clicking the link took them to a sign-up form, that included more details about the program: Start to Success is a program to help new advertisers succeed on Fa [...]


Twitter Revamps Analytics To Show Impressions & Engagement On Organic Tweets

twitter-activity-dashboard Twitter gave its analytics dashboard a major upgrade today, offering advertisers a deeper look at how well their organic tweets are performing. Users with access to the dashboard -- advertisers, Twitter Card publishers and verified users -- are now able to see how many times each of their tweets has been viewed on Twitter's Android or iOS apps or on Twitter.com. Also available: an hour-by-hour impression breakdown for the first day of the tweet, a running 28-day total of impressions and other engagement stats on all tweets, and the ability to export data from up to 3,200 tweets (an incr [...]


As Brands Newsjack #Lebron, Charmin & Cottonelle Shoot For Worst Tweets Ever

lebron-si-600px Major news can't spread on Twitter anymore without brands big and small adding their two cents in an attempt to newsjack the situation. And today's news that NBA superstar Lebron James is returning to the Cleveland Cavaliers is no exception. King James, as he's called, began his career with his hometown Cavaliers then left four years ago to form a dream team with the Miami Heat that won two NBA titles (and lost two others). Those themes are popular among the brand tweets we've found so far in the couple hours since Lebron's announcement went public. Orbitz and Barbasol tweeted on th [...]


Facebook Adds Ability To Sell Virtual Goods To Desktop Gamers Via Ads

facebook-like-600 Facebook has always allowed desktop gamers to spend real money for virtual currency. Starting today, it's giving game developers the ability to sell virtual goods within Facebook advertising. The new product -- for News Feed and right-hand column ads -- has already shown success in reducing the friction for gamers to pull out their credit cards, according to post by Pin Lu on the Facebook Developers blog. Kixeye tested the new ad product to promote its Battle Pirates game, offering discounts on virtual gold and "saw over a 10 percent click-through rate and a 50 percent conversion rate fo [...]


Twitter A-Listers Are More Likely To Have Their Tweets Indexed In Google Search Results [Study]

twitter-indexation-by-followers If you are counting on Google indexing your tweets, you had better have Twitter influence -- we are talking serious influence. As in, if you have fewer than a million followers, your tweet isn't likely to surface on a Google search at all. That's one of the key findings of a study that Stone Temple Consulting released today. After analyzing the last 20 tweets for 963 Twitter accounts, it found that tweets by accounts with one million+ followers were indexed at least 30% of the time. There were 58 of those in the sample, including nine with 3 to 5 million followers and 26 with more than 5 mi [...]


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