Kuhcoon Launches A Social Media Dashboard With Data-Driven Tips On What To Post & When

social-media-network-people Social media agency Kuhcoon announced today that the company is launching a social media education and management software product, designed to help business owners and marketers manage their social media accounts from a single dashboard. Kuhcoon has handled social media accounts for brands worldwide since its start in 2011. This is their first product launch. According to Kuhcoon CEO Andrew Torba, the software was built by co-founder Charles Szymanski, "He built the product completely on his own while I built the brand and managed the service side of the business," said Torba. Kuhcoo [...]


Facebook Insights Gets A Refresh: New Interface, Rate Comparisons, Filter Options & More Stats To Track

Facebook logo Last month, we reported on new features for Facebook Insights being rolled out over the coming weeks. Now that a number of the features are available, Facebook marketer Jon Loomer has published a comprehensive overview of the updates on his blog at JohnLoomer.com. According to Loomer, Facebook Insights is, "drastically different than before." He outlines a number of new features, including an improved interface, rate comparisons, a click and drag date select tool, and more filtering options. An additional feature is the new "Best Post Types" that highlights best performing posts based on [...]


Study: Email Lands More Customers Than Facebook Or Twitter, But Still Fewer Than Organic Search

email-marketing-featured A new report from marketing software provider Custora found that customer acquisitions gained via email marketing has quadrupled since 2009, with email delivering more customers than Facebook or Twitter. According to the report, email accounted for only .88 percent of online customers acquired in 2009, but that number grew to 6.84 percent by Q2 2013. Facebook and Twitter's combined customer acquisitions have accounted for less than one percent this year. Even after an upswing of nearly seven percent during the last four years, email still falls behind organic search, which has accoun [...]


Advanced Targeting With Partner Categories

Recently, Facebook began to incorporate third-party data into its ad targeting with the release of partner categories. I thought I'd take the opportunity to explain this new capability in a little more detail. What Are Partner Categories? For the first time, advertisers can target users based on their off-Facebook purchasing behavior. As Facebook puts it: To date, advertisers have been able to show ads to people based on their expressed interests on Facebook. Now with partner categories, they can also show ads to people on Facebook based on the products and brands they buy. Data for these [...]


Facebook Updates Page Post Link Ads In An Effort To Produce Better Conversion Rates For Advertisers

facebook Facebook announced three updates to their Page post link ads today. With the new updates, advertisers can customize images, create unpublished Page post links ads directly in the ad create flow, as well as have more options when posting an ad with an off-site link destination. Advertisers can now customize images by uploading their preferred image for a Page post link ad instead of Facebook automatically sourcing a thumbnail image based on images from the linked site. Advertisers can customize images via the Page composer, create flow, Power Editor and the API. Facebook has also made [...]


Why The New Facebook Hashtags Are #Awkward & #Unnecessary

hashtags-featured Today to the delight of many marketers Facebook announced the release of hashtags. The new clickable links will pop open a new stream with public updates around each specific term. While hashtags seem like a great idea, there are quite a few obstacles in the way of #success for this new feature. Why Not Search? While hashtags work well for simple social sites like Twitter (140 characters) or Instagram (a photo with little to no text,) they come off as unwarranted on a site that includes in-depth Open Graph Search like Facebook. Facebook is far and away the most sophisticated social netwo [...]


Doing Direct Response On Facebook: Using Facebook Pixels

Screen Shot 2013-05-16 at 11.53.27 PM All advertisers on Facebook aim to turn users into customers. At the end of the day, marketing is about generating sales and making money, of course. But when you run ads on Facebook, it can be difficult to see to the end of the funnel. Often, advertisers get lost in the quantity of metrics and data available on Facebook and forget that their efforts shouldn’t stop there. Recently, Facebook has been actively adding offerings to make the platform more viable for Direct Response (DR) campaigns. This effort is a clear result of the increased sophistication of clients running Facebook ads. [...]


Study: Facebook Activity Correlates To TV Viewership (Social TV’s Not Just For Twitter)

Facebook-Ads Much has been made of the symbiotic relationship between TV and Twitter and the company's recent activity to attract both broadcasters and marketers to the platform.  Now a new paper from social advertising platform, CitizenNet, looks at how Facebook activity correlates with TV-viewing habits. For the study, CitizenNet looked the two weeks of Facebook Page Insights data leading up to the premieres of 77 TV shows from both broadcast and cable networks from 2011 and 2012. They then looked at whether the Facebook Insights metrics would correlate with Nielsen viewership for the premier episod [...]


Unifying Facebook Page Content & Ad Copy

In my last column, I discussed strategies for testing content on your Facebook page. I also talked about how important it is, even when testing, to retain the character of your brand in all your content. Your Facebook page should have an identity to it, and you should strive to hold that identity constant. Part of holding this identity constant is making sure that your advertising is aligned with your Page content. That means keeping the style and character of your ads consistent with the status updates, photos and videos you’re posting on your Page. This principle is not just limited to [...]


Facebook Announces Cost-Per-Action Bidding

Facebook-Home-Logo Facebook is hard at work to deliver and prove value to advertisers. Its recent announcements about third-party data integration in ad targeting and offline conversion tracking are all part of that. And today, Facebook is introducing a new way to bid for ads on the site, on a cost-per-action (CPA) basis. Eventually, though the timing isn't yet certain, all Facebook ad units will be available via CPA. However, the company is introducing the new option in selected ad categories for the present. CPA bidding (on a global basis) is available today through its ads API. CPA will make its way t [...]


Unpublished Posts: Using “Dark Posts” On Facebook To Test Content

Screen Shot 2013-04-03 at 5.43.58 PM Did you know that Facebook offers the capability to create unpublished posts on your Facebook Page? Such “dark posts” have actually been around for over six months, but it was only recently that Facebook has allowed them to appear in the Newsfeed. With Newsfeed being by far the most engaging placement on site, it’s not a surprise that more and more advertisers are expressing a renewed interest in unpublished posts. The primary (and most exciting) use case for creating unpublished posts is message testing. Before “dark posts,” Pages that wanted to test post content would have to bl [...]


Facebook Home Cover Feed Won’t Have Ads, Yet

facebook-home-logo Mark Zuckerberg told Marketing Land at the Facebook Home announcement today that ads will not be served on the new Cover Feed at the launch. Zuckerberg confirmed that they are planning ad units, but they won't roll out for some time. More Facebook Home Coverage Facebook Launches 'Home' – A New Android Home Screen Experience Hands On With Facebook Home Cover Feed And Chat Heads While "Facebook Home" Keeps Google, Search Is Harder To Reach Live Blog: The Facebook Android "Home" Phone Event [...]


How To Create & Use Facebook Custom Audiences

Finding offline customers online is one of the Holy Grails of online marketing, and that's what Facebook’s “Custom Audiences” advertising product is designed to do. As Facebook puts it, “Custom audiences let marketers find their offline audiences among Facebook users.” The feature allows you to match phone numbers, email address, or user IDs gathered offline to actual Facebook users. That contact information might come from customer loyalty programs, applications on Facebook, prospective customers or elsewhere. Any contact list that you have is usable. Custom Audiences is the s [...]


Where Will Facebook Marketing Be In The Next Nine Years?

[caption id="attachment_32500" align="alignright" width="300"] image from Stock.XCHNG[/caption] This month marks the nine year anniversary of when Facebook (then known as TheFacebook.com) was first conceived and created by Mark Zuckerberg. Since then, Facebook has grown by leaps and bounds, currently supporting over one billion active users (as of December 2012) and over 618 million active daily users. Facebook's capabilities and layouts have undergone the most obvious changes over the last nine years, and the way that marketers have learned to connect with users has grown, as well. [...]


The #Hashtag Bowl, Game Over: Twitter Mentioned In 50% Of Super Bowl Commercials, Facebook Only 8%, Google+ Shut Out

twitter-football-featured The Baltimore Ravens just beat the San Francisco 49ers to win Super Bowl XLVII in a game that came down to the final seconds. But online, the social network showdown belonged to Twitter in a dominating win over Facebook, Google+ and all other social networks. According to my count, Twitter was mentioned in 26 of 52 national TV commercials -- that's 50 percent of the spots that aired during CBS' game coverage. Facebook was mentioned in only four of those commercials -- about eight percent. Google+, which is reportedly the No. 2 social network in the world, wasn't mentioned at all. YouTube [...]


Facebook Sponsored Results: An Under-Explored Opportunity

About six months ago, Facebook introduced yet another type of ad for advertisers to try: the Sponsored Result. Marketers can serve Facebook users searching for Pages, Applications, and such with ads in the Search bar. As Facebook says, the goal of Sponsored Results is “... help [Facebook users] better find and discover the brands, products, and experiences relevant to them.” For advertisers, it’s a great way to increase exposure and to send more people on to your Page or Application.   The Details Sponsored Results ads do require some creative. While the image, title, an [...]


Three Proven Social Media SEO Opportunities

social media seo opportunities Social media isn't solely about direct social results. There are many places on your website where social media may improve your search engine optimization (SEO) while helping your business grow its online presence. No SEO strategy can guarantee results, but these tips can help ensure that you have all the bases covered to take full advantage of the available opportunities. Alt Tags For Icons Alt tags for images are sometimes overlooked by website marketing managers, who are so focused on meta tags or the content of the site, that they forget the benefit other meta tags can bring. Adding [...]


Taking Advantage Of Facebook Offers

We’ve talked at length about the importance of engaging your Facebook community beyond simply acquiring fans. Page Post ads are a great way to encourage this interaction. If you're a retailer, consider Facebook Offers, a relatively new type of Page Post that allows brand pages to create coupons and share them exclusively on Facebook. Offers can be beneficial to businesses both on and off Facebook. On Facebook, you can spread the word about your product or service to your fans, as well as to their friends. At the same time, you’re driving traffic off Facebook to your store or website and [...]


Do You Have A Social Content Strategy?

question-mark-2 We all know that content on websites is important, but what about content on social media sites? There are countless companies that have amazing, well-written websites, but when it comes to content strategy on social media... they fall a bit short. Simply posting the link and letting the link preview on Facebook do all the work isn't always working anymore. Social media users are getting smarter and know how to decipher and sift through the content that company pages have posted on Facebook. This is especially true with the introduction of promoted posts and sponsored stories on Facebook [...]


New Preferred Marketing Developer Center Helps Facebook PMDs Gain More Visibility & Business

PMD-Center Back in April Facebook's "Preferred Developer Consultants" were renamed "Preferred Marketing Developers." Now, all PMD's will be included in the new Preferred Marketing Developer Center. This will help folks find the right developers for their Facebook apps and enterprise tools. Some of the main features of the new PMD center include the addition of company profile pages that can include case studies, white papers, advanced details and more. All PMDs will be able to include a specialty list to more adequately display their core expertise. The center will also spotlight certain news and [...]


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