Social Media Marketing is the process of reaching prospects and customers, and acquiring traffic and visibility through social media sites such as Facebook, Twitter, LinkedIn and many others.

Facebook Confirms That It Will Use Location Data For Ad Targeting — Someday

location-history It should come as no surprise that Facebook plans to use location data from its mobile apps to customize the ads it serves consumers. The combination of an advertising-driven business plan and access to data about where users have visited and most importantly where they are at a given moment requires it. So when Facebook said yesterday that its new Nearby Friends feature isn't being used to target location-based advertising begged the question of when it would flip the switch. Today, we're no closer to the answer, but Josh Constine of TechCrunch got explicit confirmation that it is o [...]


UK Survey: Facebook Is Most Marketing Friendly Social Media Platform

facebook-magnifying-glass-600 Facebook is the marketer's best friend, at least in the United Kingdom. According to a survey of 171 UK social marketers, Facebook is the favored platform for social media campaign development and evaluation. The survey was conducted by the Social Media Council of the London-based Direct Marketing Assn. in September and the results were released this week. Survey participants were asked to rate each social network from 1 to 10 in campaign planning, execution and post-campaign analysis. Facebook ranked highest in each, with a 4.8 score for planning, a 4.5 (tied with Twitter) for execu [...]


Facebook Local Page Ratings Now Come With A Numerical Display

sprinkles-review It appears that Facebook is working to re-emphasize its star-rating system for brand Pages. As reported first today by Inside Facebook, the social network is displaying numerical ratings, rather than only the star icons it previously showed. And when you hover your cursor over the ratings, a full rundown of all the establishment's ratings appears. Here's how it looks: The ratings feature appears on Pages that choose to include a physical address in their Pages settings. When Facebook rolled out the star system last November, it was seen as a possible competitor for Yelp, Foursquare a [...]


Spending On Facebook Advertising Soared 83% YOY In Q1, Nanigans Report Shows

nanigans Advertisers on Facebook increased spending by 83% in the first quarter of 2014 compared to Q1 of 2013, according to data from online advertising software provider Nanigans. Also in the report (which can be downloaded in full here): Spending in Q1 dropped slightly -- by 5% -- compared to the fourth quarter of 2013. Cost per click rates increased 10% from the fourth quarter, likely due to increased competition for targeted audiences and content in the News Feed, leading to a spike in demand. Impressions were down 17% QOQ and 48% YOY, showing there are fewer but higher value impres [...]


Now You Can Tell Facebook Friends Where You’re ‘Traveling To’

fb-travelnew Facebook has added "Traveling To" to its roster of feeling-and-doing status update options. Now people can share their travel plans with friends in a Facebook-official manner. The feature is accessed by the smiley-face icon on status updates from the desktop and mobile apps. Among the other choices:  Feeling, Watching, Reading, Listening To, Eating, Playing. Currently, sharing a Traveling To status won't change the information that Facebook serves users, but we can imagine future enhancements that will tailor your experience to the place you are visiting. It could connect you with fri [...]


Study: Integrated Search & Social Ads Double Conversion Rates & Lift Revenue Rates 26%

Marin Software logo In a new study evaluating search and social advertising campaigns, Marin Software confirmed paid search and social campaigns perform better when integrated, delivering double the conversion rates and a 26 percent increase in revenue per click. Based on data from Marin's Global Online Advertising Index, the study found customers who clicked on both search and social ads had approximately two times greater conversion rate and spent twice as much than users who only clicked on a search ad. Looking at users who only clicked on social ads, Marin saw conversion and revenue rates more than qua [...]


Union Metrics Beefs up Social Offering With Instagram Analytics

Instagram-Analytics When it comes to tricky social media tracking, Union Metrics has been on the forefront of innovative products. The first ever Analytics for Tumblr was launched in 2012, and Union Metrics also created TweetReach, a service that monitors both Twitter accounts and  tracks historical Twitter reach. But wait, there's more! Today a new professional grade product is unveiled: Union Metrics for Instagram. Union Metrics for Instagram is a tool that will allow marketers to track both Instagram accounts and hashtags. The design replicates other Union Metrics tools  and shows overall growth, po [...]


Curalate Adds Tumblr To Its Visual Analytics Platform

curalate Continuing to extend its visual analytics platform, Curalate announced this week that it's adding Tumblr metrics to the mix. Building from its Pinterest beginnings, the Philadelphia-based startup added Instagram last year and with the addition of Tumblr, the company said it's now the only provider of visual analytics data across Pinterest, Instagram, Facebook and Tumblr. Tumblr, which has included Curalate among its "A-List" preferred partners, is an especially valuable network for mining visual insights because of the 130 million photos shared there daily. And according to Curalate, [...]


Twitter UK Creates #OwnTheMoment Tool To Help Real-Time Marketers

#OwnTheMoment 2014-04-15 12-15-53 2014-04-15 12-17-30 Whether you call it real-time marketing, newsjacking or joining the conversation surrounding a news event, marketers are looking for opportunities to insert their brands into online banter about current events. Typically, the successful examples, like Oreo's tweet during the 2013 Super Bowl blackout or Arby's shout out to Pharrell Williams and his hat during the 2014 Grammy's, can be traced back to smart advance planning. To help with that task, Twitter recommends creating a detailed editorial calendar, and its United Kingdom and Ireland small and medium business team has created an inte [...]


Report: Advertiser Revenue From Facebook Ads Rose 191 Percent YoY, 12 Percent From Paid Search

Search vs Social Trends Q1 Kenshoo Advertisers saw revenue from Facebook advertising shoot up 191 percent year-over-year in the first quarter of 2014, while paid search drove revenue increases of 12 percent on the year. That's according to Kenshoo's quarterly look at ad campaigns run through the platform. A new infographic shows both paid search and Facebook advertising experienced strong year-over-year growth in the first quarter of 2014. Seasonal dips from Q4 were expected after coming off a strong holiday retail season. [caption id="attachment_80279" align="aligncenter" width="600"] Source: Kenshoo Q1 2014 Search & [...]


Report: Facebook Is Giving News Publishers Free Mobile Ads

facebook-like-600 Well, it is called the News Feed. For at least the last six months, Facebook has been adjusting its algorithm to reward high-quality content and has admitted a strong bias toward news publishers. Now as Digiday's John McDermott noticed last week, Facebook is placing what amounts to free ads for publishers in users' mobile news feeds. McDermott noted that CNN's growth in Facebook likes has soared by 1.2 million in the last month, to more than 11 million, while in the same time span last year it added only 76,000. To be clear, the evidence is very circumstantial (obligatory remin [...]


Report: Priceline CEO Says Twitter And Facebook Ads Don’t Drive Results

hdr_negotiator Priceline CEO Darren Huston, who presides over one of the biggest spenders on online advertising, says Twitter and Facebook ads aren't effective for the travel site. “For Facebook and Twitter, we have endless amounts of money,” Huston told Bloomberg today. “But we haven’t found anything there.” Priceline's online marketing costs were $1.8 billion last year, according to Bloomberg, and the great majority of its advertising dollars are spent on Google ads. Those keyword targeted ads are more effective in drawing reservation-making customers. Facebook and Twitter's ad products hav [...]


U.S. Airways Deletes, Apologizes After A Pornographic Reply On Twitter

shutterstock_167343158 Routine social media customer service turned into a not-safe-for-work nightmare today for U.S. Airways. During an exchange with a disgruntled customer, the company's Twitter account replied with a link to a pornographic twitpic image. Although the tweet was a reply and therefore didn't appear on the timeline of all @USAirways' 418,000 followers, it was sensational enough to pick up serious viral steam. The tweet, which was deleted within the hour, was up long enough for countless screen-grab opportunities and Deadspin, and other chroniclers of Internet mayhem, quickly followed up with po [...]


Facebook Is Testing A ‘Pages Popular In Your Area’ Feature

FB-popular-pages Facebook is testing a new suggestion module on its right sidebar: Pages Popular In Your Area. The suggestion box, first brought to our attention Friday by online media strategist Samuel Edwards of Tenthwave Digital, has been appearing intermittently today for me. Results, as you would expect from an experiment, have been spotty, with pages for Eminem and Lil Wayne -- by no means local for my Costa Mesa, California location -- mixing it up with local restaurant and cupcake providers. And clicking through to the "See All" link -- https://www.facebook.com/pages/?category=local -- takes m [...]


Study: Only 16% Of People Use Social Media While Watching Prime Time TV

twitter-tv-200px A newly released study from The Council of Research Excellence found only 16.1 percent of survey respondents claimed to have used social media while watching prime time television. To evaluate social media influence on TV viewing habits, 1,665 survey participants were instructed to log any social posts about a prime time TV show, as well as any time they discussed a TV show on their social networks. The study's findings were based on 78,310 diary entries covering nearly 1,600 shows reported via a mobile app supplied by the research group. According to the report, social media has very li [...]


Katherine Heigl Vs Duane Reade Lawsuit May Serve Up Lesson In How Not To Tweet

shutterstock_141487798 New York pharmacy chain Duane Reade's social media team might be getting an expensive lesson in how not to tweet. And that means the rest of us get a free reminder about the perils of using celebrity photos in social media. First the news: Actress Katherine Heigl is suing Duane Reade in New York federal court, seeking $6 million for posting -- on Twitter and Facebook -- a paparazzi shot of her walking out of one of chain's stores last month. Here's the text of the tweet (which was deleted from the @DuaneReade account this week, after news of the suit broke): Love a quick #DuaneR [...]


Twitter Announces Real-Time Notifications For Users Of Twitter.com

twitter-logo-600 It seems that Twitter really wants you to sign onto Twitter.com. After introducing a splashy new profile design  Tuesday, it announced today that users who sign in on Twitter.com will get real-time activity notifications. The feature, which Twitter said will be rolled out "over the coming weeks," will send users a notification when someone replies to, favorites or retweets a tweet. The notifications will be fully interactive; users will be able to reply, favorite, RT and follow from the notification. Read more on the Twitter blog. [...]


Facebook Goes After Like-Baiters And Link-Spammers With News Feed Update

facebook-attack-chase-600 Continuing its quest to improve the quality of content on users' News Feeds, Facebook today announced changes that it said will reduce the visibility of pandering posts and outright spam. Facebook has set its targets on publishers of Pages "that deliberately try and game News Feed to get more distribution than they normally would." The specific abuses? Like-baiting: begging for users to like, comment or share a post (see screenshot above for an especially shameless example). Facebook said users find posts with such calls to action 15% less relevant than other posts attracting sim [...]


3 Pinterest Tips That Will Make You Better At Your Job

Pinterest Search Results Demonstrate Trends Party Ideas For Boys I've always felt bad for those folks whose offices block the use of Facebook and other social networks! I'm a manager myself, so I get it -- you don't want your employees wasting their time scanning Facebook for the latest from their not-so-closest-friends or shopping for nail polish on Pinterest. But I've always thought that blocking the use of social media ultimately just makes your employees want to use it even more, thus distracting them and having a negative impact on productivity. Of course, as a digital marketer, access to social media is absolutely necessary to my job, so I'll ne [...]


Buffer’s iOS App Upgrade Gives It The Power Of The Desktop

buffer Buffer, the social media scheduling and discovery tool, upgraded its iOS app today and says it now offers most of the features of its desktop client. Like Klout, which also released an iOS app upgrade this week, Buffer touts its service as solution for people who want to boost their social media activity without spending all day on Twitter, Facebook, Google+ and LinkedIn. The service enables users to write a series of social posts and set them to trickle out during the day. It also has a content suggestion feature for those who need help with finding interesting information to share. [...]


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