Social Media Marketing is the process of reaching prospects and customers, and acquiring traffic and visibility through social media sites such as Facebook, Twitter, LinkedIn and many others.

Now You Can Edit Posts From Facebook’s Pages Manager App

facebook-pages-manager Facebook updated its Pages Manager mobile app today, most notably giving Page administrators the ability to edit posts from within the app. That's a handy feature for those typos discovered while you are on the go. The update, available now for iOS and Android devices, also has a new look, and according to Facebook's blog post, provides: Easier access to admin tools Quicker navigation to Page Activity and Insights More direct access to an “action bar” that lets you quickly write a post, add a photo, edit your Page and more Here's the new look on iOS (which is very similar to [...]


Survey: 62% Of Consumers Say Social Media Doesn’t At All Influence Their Purchasing Decisions

gallup-social-media-myth It shouldn't come as a surprise to savvy social media marketers, but consumers really aren't interested in what you are selling. That is the main social media finding in a report released by Gallup today, showing that people say they use social media to be ... social ... with friends and family and don't believe that messages from brands and businesses are affecting their buying habits. Sixty-two percent of the 18,000 survey respondents claimed that social media had no influence at all on their purchasing decisions. A meager 5% said social media exerted "a great deal of influence." [...]


Social Media Lessons From The Stanley Cup Champion Of Twitter

la-kings-stanley-cup-600 [caption id="attachment_88110" align="aligncenter" width="600"] Pat Donahue Jr. after the Kings' Game 5 victory over the Rangers.       Photo by Hannah Barnick[/caption] Ask Pat Donahue Jr., the man behind the Los Angeles Kings hockey team's famously snarky Twitter account, to pick a memorable tweet during his team's amazing three-year run, and you might be surprised that the example lacks bite. The tweet came after the Kings were knocked out of the 2013 Western Conference finals by the Chicago Blackhawks and was directed at the Pittsburgh Penguins, who had been bounced out of their s [...]


Twitter Snaps Up Live-TV Clipping Platform SnappyTV

twitter-snappy-tv Twitter announced today that it is acquiring SnappyTV, a live-TV clipping service that enables broadcasters to quickly create snippets of live events to share on social media. Launched in 2010, San Francisco-based SnappyTV makes it dead simple for video producers and rights holders to create near real-time clips and distribute them on Twitter, Facebook, YouTube, Tumblr, Brightcove and various other social and web platforms. The platform supports placement of in-stream advertising, and can create animated GIFs and captioned memes from video content. The clips serve as complementary co [...]


New Study Charts Influence Of Facebook Ad Spend On Paid Search Conversions

Following up on last year's study that found increased Facebook advertising yielded higher paid search conversions, Kenshoo released new data and a formula for determining the ideal Facebook spend required to move the needle on paid search. The study, conducted by Kenshoo and commissioned by Facebook, analyzed the paid search performance of data services company, Experian, in which some segments were exposed to Facebook advertising while others saw paid search ads only. For the three groups also exposed to Facebook advertising, on average, total conversions increased by 19 percent, conv [...]


The Best Animated GIFs So Far From Brands On Twitter

grammy-twitter-gif Talk about pent-up demand. Twitter opened the animated GIF floodgate today and brands, publishers and, oh just about everyone with a Twitter account, wasted no time taking advantage of the new feature. The first GIF tweets were basically all variations on a theme: finally, there's great joy in the land! There's a danger of course that this new power will be abused, but today it's all about the fun of discovery and novelty of a feature that before today had been mostly relegated to Reddit, Tumblr and Google+. Marketers will no doubt appreciate the ability to bring more movement into t [...]


Microsoft’s Internet Explorer Influencer Campaign Backfires: Another High-Profile Example Of Why Details Matter

Another case of poor marketing campaign execution is making waves this morning, with news that an agency has been soliciting paid posts on behalf of Microsoft's Internet Explorer. TechCrunch founder, Michael Arrington, posted a solicitation from advocate marketing agency, Socialchorus, to: "collaborate on a sponsored post opportunity for Internet Explorer... If you accept our invitation to work on this program, we would like for you to write a blog post by July 10th, in addition to sharing links to the new Internet Explorer across your social channels. Compensation for this post is availabl [...]


AddThis Launches Marketplace For Content Engagement Widgets, Adds New Recommendation Tools

addthis_logo_2c_CMYK_big In February, AddThis added $12-a-month, subscription-based Pro tools to its suite of content engagement and sharing widgets. Today, it's launching an online marketplace to feature updated tools. The marketplace will include a gallery of the company's free and Pro tools, including sharing, following and content recommendation widgets. AddThis reports that its Pro recommendation widgets, which personalize suggesting content based on readers' online behavior, can drive click-through rates that are more than 50% higher than those generated by its basic trending content recommendation tools. [...]


Yelp Gives Customers The Ability To Send Messages To Businesses

yelp-messages Yelp, the review site created to enable people to talk about local businesses, is giving customers the ability to communicate with restaurants and shopkeepers more directly. Now, customers will be able to send messages to businesses within Yelp. The new feature, available for all businesses who have claimed their free business owner's account, places a messaging link in a business' contact information. "While some customers prefer to pick up the phone, others would much rather communicate via a keyboard," Yelp wrote in a blog post, "so this feature adds one more way to reach out [...]


Twitter, Starcom MediaVest Group Research Shows That Twitter Is Helping TV Ad Campaigns

twitter-social-tv-top Twitter wants to be the first choice for your second-screen. And today, it released research that backs up its aspirations. The study, a product of Twitter's Social TV Lab partnership with media buying agency Starcom MediaVest Group, presents evidence that combining Twitter and TV results in strong gains in brand awareness, TV ad recall, engagement with television shows and sales lift. "Results confirm that social TV is here and the opportunity to use it to enhance and amplify brand experiences is only getting bigger," Twitter and SMG wrote in a release. "Thus far, lab results demonstrat [...]


Canal+ Turns Cannes-Winning Ad Into Interactive Web Experience

canal_bear_interactive Many of you may remember the French Canal+ ad from BETC Paris which won a Grand Prix Lion at Cannes in 2012. It featured a film director dressed as a bear with all the usual stereotypes one assumes directors embody. And it ended with a witty punchline -- the bear is actually a talking bear rug who, because he faces the TV, has plenty of opportunity to comment on what he sees. Now, the award-winning work has been transformed into an interactive adventure, Being the Bear, which allows people to view a scene, call "cut" and, when prompted by an assistant, choose another direction. Viewers c [...]


Tumblr Ads Can Now Run Across Yahoo Via Yahoo Gemini

tumblr-featured In a sign of how Yahoo's new mobile search and native ad marketplace, Yahoo Gemini, is becoming integral to the company's ad growth plans, Yahoo announced today that Yahoo Gemini will power the syndication of Tumblr Sponsored Posts across Yahoo content. For the first time, content from Tumblr Sponsored Posts will be seamlessly promoted across Yahoo and Tumblr, which reach more than 800 million average monthly visitors. Tumblr Sponsored Posts are now integrated and available through Yahoo Gemini, the industry’s only marketplace where advertisers can buy mobile search and native advertising. [...]


Newsjacking The #WorldCup: Pizza, Burgers … And ‘Your Lucky Panties’?

victorias-secret The 2014 FIFA World Cup, which some predict will be the biggest social media sporting event of all time, had its U.S. kickoff today and it didn't disappoint. An exciting game, with a dramatic 2-1 U.S. victory over Ghana, it generated 4.9 million tweets according to Twitter's data. So how did the real-time marketers do? Surprisingly, there was less action than I had expected. Perhaps that's because soccer is still considered a niche sport in the United States, or perhaps most brand managers were sitting back and nervously watching the game, but there wasn't much in-the-moment commentary from [...]


Hellmann’s #ReciTweet Campaign Offers Recipes To Fix “What’s In The Fridge” Disappointment

hellmanns_recitweet We've all been there. Standing in front of our refrigerator, staring inside hoping something delicious will magically manifest itself. It's very frustrating, but there is a solution. No, it's not the replicator on the Enterprise; it's ReciTweet from Hellmann's. Working with Ogilvy & Mather Brazil, Hellmann's created ReciTweet, a Twitter hashtag campaign which came to the rescue of starving deer in refrigerator headlights in Brazil or, given the internet's reach, anyone anywhere in the world. With ReciTweet, all frustrated refrigerator gawkers need to do is tweet some of the ingre [...]


3 Fool-Proof Email List-Building Strategies With Facebook

facebook-email Though social followings and social engagement play an important role in any company's overall online presence, nothing beats email when it comes to accessing prospects on demand. Consequently, getting customers to make the leap from "fan" to "subscriber" is an important conversion point for many online business -- but it's often not done with much finesse. In this article, we'll look at three simple methods for taking "fans" willingly off of Facebook and onto your email list -- all without damaging your relationship with social followers. 1. Free, Specific "How-To" Content Via E-Book [...]


For Major Brands “Engagement Has Plummeted” On Facebook

facebook-crash-break-arrow-down-600 A new report from Facebook analytics provider Simply Measured finds consumer engagement with Facebook posts from a number of the top Interbrand companies is down dramatically year over year. [Update: see postscript below.] The firm says that monthly engagement is off an average of more than 40 percent since May 2013. Two brands on the list, MTV and Harley Davidson, saw increased engagement. In other cases, however, overall engagement had declined 50 percent or more. And per-post engagement is off by an average of more than 50 percent for these companies, says Simply Measured. The fir [...]


New: Twitter All Access Program Launches To Help Businesses Advertise & Use Twitter

twitter-all-access-600 A select group of Twitter users are being invited to Twitter All Access, a new program "packed with benefits to fuel your business." The program appears to be an attempt at spurring these businesses to increase their use of Twitter, including its advertising products. The email invitation congratulates the recipient on his/her "hard work building your Twitter presence to grow your business" and promises the following free benefits from signing up for Twitter All Access: Access to a Twitter Ads expert. You'll receive a free consultation to further amplify your presence on Twitter. R [...]


#WorldCup Infographic Roundup: Biggest Social Sports Event Ever Could Beat Olympics And Super Bowl Combined

ADI_worldcup_infographic-crop The FIFA World Cup is big, enormous really, with a worldwide television audience of more than 3 billion. And that huge population has marketers salivating and pouring over the data about how best to target soccer fans. How will people watch? Will they discuss the matches more on Twitter or Facebook? Which official sponsors -- or interlopers -- will perform the best? Too early to tell of course -- the month-long tournament began yesterday -- but the infographic industry has been working overtime and has some interesting results and projections. Here are three from RadiumOne, Offerpop and [...]


Twitter Is Using Bing Translation On Mobile Apps, Web Timelines

twitter-bing-translate Twitter's experimentation with Bing's translation engine is accelerating. As reported first by CNET today, users of Twitter's iOS app now can view Bing translations of tweets, a feature that was quietly added to the Android app last month. That the move comes as the FIFA World Cup begins is likely not coincidental. The month-long soccer tournament is expected to be the most discussed social media sporting event ever and the conversation will be multilingual. Twitter stands to gain by helping to bridge language barriers and although online translations can be inexact, having the ability [...]


Coming Soon To Twitter, Ads Targeted To Weather Conditions

weather map Twitter and the Weather Company, owner of the Weather Channel, have reached an agreement to allow marketers to target advertising based on the weather in users' locations, the Wall Street Journal reported this week. Sunny weekend in Malibu? Freezing rain in Portland, Maine? Either way, the partnership will give advertisers of sunscreen or snow boots the ability to aim promoted tweets at people who likely are in the market for such products. The Weather Company has long sold location and weather based targeting of visitors on its own site; its deal with Twitter is part of an effor [...]


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