Survey: Best Way To Reach Millennials Is On Social Media

social-media-spying SDL a "customer experience" software and services provider has released results of  multi-country survey of roughly 1,800 millennials (18 - 36). Not unlike other surveys the picture that emerges is of a highly mobile-centric audience that is willing to engage with marketers that earn their trust but are otherwise hard to reach. Most Millennials use at least two internet devices every day. A minority use three or even four -- 37 percent in the US. The survey also found that "19 out of 20" Millennials (globally) own smartphones and check them an average of 43 times per day (in US it's 45). [...]


Report: Social Sharing On Mobile Devices Surges 30% In Second Quarter

sharethis-mobile-20214-q2 Adding to the evidence that 2014 is a mobile tipping point, social data and sharing tool provider ShareThis reported today that sharing via smartphones and tablets surged more than 30% during the second quarter. Pulling data from its network of more than 2 million U.S. publishers, ShareThis found sharing growth of 27.8% for smartphones and 3.5% for tablets when compared to the first quarter. The ShareThis figures for desktop sharing dropped 5.5 in Q2. Although ShareThis didn't provide aggregate figures for device sharing, its growth numbers report coupled with last month's comScore estim [...]


Study: Mobile E-Commerce Sales Projected To Reach $50B By End Of 2014

mobile-payment-wallet-featured In its latest round of reports, Custora claims mobile e-commerce revenue is set to reach $50 billion by the end of this year, up nearly $8 billion since last year, and an astounding $48 billion since 2010. Analyzing e-commerce data from more than 100 retailers, 70 million consumers and $10 billion in transactions, Custora found mobile traffic to e-commerce sites has increased from three-percent to nearly 37 percent in the last four years, while mobile e-commerce revenue climbed from $2.2 billion in 2010 to $42.8 billion last year. Custora's numbers prove mobile devices continue to take a [...]


Study: Only 22 Percent Of Top 200 Apps Using Deep Links

mobile-apps-featured Among the top 200 mobile apps only 22 percent are using "deep links" from their websites into their mobile apps. This is according to an analysis by URX. Deep links are those that send a user from a website to a relevant page, piece of content or search result within a mobile app as opposed to the app's homepage. Google and Facebook are both promoting this as a way to webify the mobile app universe. URX details its methodology in its blog post. Essentially the firm looked for "tag sets proposed by Twitter, Facebook, Google, or URX omnilink tags." Below are the findings by platform -- mea [...]


Mobile Ad Revenues To Surpass Newspapers, Magazines, Radio This Year — Forecast

mobile-devices-featured According to a new forecast from eMarketer, total media spending in the US will see its largest increase in a decade reaching $180.1 billion. The firm says that the growth will be lead by TV and mobile. Overall digital ad spending will represent almost 30 percent of all US ad spending this year according to eMarketer, which bases its forecasts on a wide range of third party data including other firms’ media spending forecasts. The eMarketer forecast predicts that mobile advertising will represent roughly 10 percent of all media ad spending. That would mean it would exceed tradition [...]


iPhone Has Largest Market Share Growth Over Past 3 Years

iphone-5-featured With US smartphone penetration among mobile subscribers now at 70 percent, comScore released its May smartphone data yesterday. Compared with last month there isn't much change in the numbers. Android remains the top OS, the iPhone is the top individual device and Facebook is the most widely distributed and used mobile app. When we look at the data over the past three years however it becomes more interesting. BlackBerry has seen a precipitous decline in share (you knew that). Microsoft's share is essentially flat and so is Android's (despite millions more devices in the market in real numb [...]


4 Data-Driven Tips For A Successful Mobile Marketing Plan

mobile-devices-trends Mobile marketing is coming into its own. With the 2013 mobile e-commerce market valued at $43 billion and mobile traffic making up nearly 50% of site visits in the first quarter of 2014, the savviest retailers -- e-commerce, brick-and-mortar and omni-channel alike -- are investing in building out dedicated mobile marketing teams and capabilities. These numbers come from the Custora E-Commerce Pulse Mobile Report, soon to be published by Custora (disclosure: my employer). These metrics and others hint at the size of the opportunity for marketing teams that are able to harness the power [...]


Comscore: Apps Now Account For Half Of All Digital Media Time

mobile-devices-trends Even if you never looked at a single survey or piece of data you'd know that time spent with smartphones and tablets is growing dramatically, just from anecdotal experience. However, there are multiple studies that have reported mobile devices drive more than 50 percent of internet time. Digital metrics firm comScore now says that mobile devices (smartphones and tablets) "accounted for 60 percent of total digital media time spent" in May. More remarkably apps represent 51 percent of all digital media time. (Per comScore, apps constitute roughly 83 percent of mobile time spent; Nielsen sa [...]


5 Key Trends To Watch (And Use) In Mobile/Location-Based Marketing

mobile-devices-trends Mobile is quickly becoming one of the most important (if not the most important) channels for marketers to focus on. As more and more users do more and more on their smart phones and tablets, understanding the needs and wants of prospects and customers is critical. On the heels of mobile/internet analyst extraordinaire Mary Meeker's now famous Internet Trends presentation -- and with a nod to the fact that we are halfway through 2014 -- the timing seems right to take a look at some key trends in mobile and location-based marketing. The Trends Within Ms. Meeker's report, it's interes [...]


Tablets Vs. Smartphones: Online Engagement Patterns Present Opportunities

shutterstock_200036231-tablet-vs-smartphone Two of the overarching goals for online marketers are maximizing the reach of their campaigns and increasing engagement levels. While delivering on the reach portion of this equation can be achieved through a number of well-known tactics, increasing campaign engagement is a much more nuanced task. The optimum content and delivery method of a campaign will vary from industry to industry -- and with consumers browsing across multiple device types, context (and how that impacts engagement on a larger scale) needs to be taken into account. In this article, we examine a month's worth of No [...]


Chipotle Customers Are Smarter Than McDonald’s And Other Insights From Smartphone Data

PlaceIQ QSR Where do the smartest QSR customers eat? Where do the wealthiest go? What about the youngest? These questions could previously be answered (sort of) by surveys and other expensive market research. Now, smartphones and real-world behavior provide the answers. Using a variety of information sources, including anonymous aggregated smartphone and Census data, location intelligence provider PlaceIQ profiled fast-food customers at several competing restaurant chains: Chipotle, McDonalds, KFC, Five Guys, Chick-fil-A, Subway, Panera and Taco Bell. According to the data, McDonald's customers [...]


Nearly 90 Percent Of Google Apps Revenue Coming From “Freemium” Games

Google Play Logo black Mobile developers have long complained that Google Play doesn't generate as much revenue for them as the iOS app store. However, a new report from App Annie argues that revenue growth is increasing rapidly. The firm said that Google Play "quarterly app revenue more than doubled from Q1 2013 to Q1 2014." The top market for Google Play revenue is Japan, followed by the US, South Korea, Germany and the UK. By comparison the top markets for download volume are the US, Brazil, Russia, South Korea and India. There are now roughly 1.5 million apps on Google Play according to t [...]


Report: Climbing To 48%, Mobile Email Open Rates Nearly Overtake Desktop in 2013

mobile-email-600 After evaluating mobile activity for permission-based email marketing campaigns during 2013, digital marketing provider Knotice claims the number of emails opened on mobile devices reached 48 percent by the end of last year. Dividing its findings per the first half and second half of 2013, the Knotice Mobile Email Opens Report is based on a sampling of 500 million emails sent across 11 industry segments, auditing email opens and engagement rates on phones, tablets and desktops. Going back to 2010, Knotice has tracked mobile email activity for the past four years now. As the data proves, [...]


Nearly $12B In Q1 Ad Revs, Mobile Likely Above 20 Percent

Q1 IAB This morning, the IAB released topline digital ad revenues for Q1 2014 in the U.S .market. The trade group said that revenue hit $11.6 billion, representing 19 percent growth over last year's $9.8 billion in Q1. (The press release reflects $9.6 billion but the full year 2013 report says $9.8 billion). The IAB did not provide ad-category breakdowns. The chart below reflects how full year 2012 and 2013 revenues were broken out by ad format/type. We can assume most of the distribution is consistent with the 2013 allocation. An exception may be mobile, which grew from 9 percent of tot [...]


Highly Targeted Push Messages 293 Percent More Effective — Study

mobile-map-checkin-featured Mobile push messaging platform Urban Airship released its latest "Good Push Index" study. It found that an average of 62 percent of mobile users share their location with apps that request it. This leads Urban Airship to assert that privacy advocates' fears about location may be overstated. As I wrote earlier today, about the Forrester survey on consumer trust and privacy, people are willing to share personal information -- California treats location as "personally identifiable information" -- in a specific context when there's a clear benefit. Use of location to personalize mobile [...]


Study: More Than 30 Percent Of Consumers “Mobile Only”

mobile-devices-screens-featured According to the new "Mobile Path to Purchase Study" from xAd and Telmetrics (conducted by Nielsen), mobile devices continue to grow in importance for consumers. Now in its third year, the study found roughly half of survey respondents believe mobile is the "most important resource" in their purchase decision-making. More than a third said they only used mobile exclusively. This finding varies by vertical but in the aggregate is striking and something of a counter-weight to the "'mobile first' is so last year" argument now being made by Google and others. The Mobile Path to Purchase stud [...]


Android To Hit 80 Percent Market Share This Year — Report

smartphones-featured Smartphone growth continues according to the latest "shipments share" numbers from IDC. The firm anticipates Android will reach 80 percent global market share this year but decline to roughly 77 percent in four years largely because of Windows Phone growth. The iPhone remains strong in developed markets and weak in developing markets where the handset is too expensive for many. The report acknowledges the potential positive impact of a larger-screen iPhone but doesn't believe that will significantly affect Apple's global market share. IDC sees Windows Phone handset share growing from [...]


Smartphone Share: Another Look At Devices Vs. Web Traffic

Chitika mobile web traffic The headline of today's Chitika North American smartphone usage report is that Windows Phone has finally and firmly established itself as the number three operating system. It now has the third-largest share of web traffic among mobile OSs in North America. According to Chitika's examination of "hundreds of millions of US and Canadian smartphone-based online ad impressions" in Q1, Windows Phones are generating about 1 percent of North American mobile web traffic. The moribund BlackBerry now drives less than 1 percent. Windows Phones' share of web traffic is flat however. So while [...]


Nearly 75 Percent Of Female Millennials Enrolled In Retail Loyalty Programs

shopping-featured Among top US retailers, Kohl's enjoys the highest percentage enrollment of Millennials (18 - 33 years old). That's according to survey data from white-label retail loyalty platform provider PunchTab. The firm conducted two separate surveys of more than 1,000 US Millennials in late 2013 and early 2014. Kohl's is one of the largest US retailers by number of stores and sales. That may factor into the finding of its loyalty program popularity. Source: PunchTab The survey also found, as with other groups, that Millennial shoppers tend to trust and rely upon word of mouth and the opi [...]


Mobile Devices Drive 66 Percent Of Email Opens — Report

mobile-email-600 According to Movable Ink's Q1 2014 US Consumer Device Preference Report email opens continue to migrate away from the desktop, which now represents a minority of all email opens. In addition, the tablet share of email opens continues to grow. Movable Ink said that 66 percent of emails were opened on either a smartphone (47.2 percent) or tablet (18.5 percent) in Q1. That's up slightly from the 65 percent in Q4. By contrast PC email opens were down to 34 percent.   Source: Movable Ink (Q1 2014) Most mobile email opens happened on iOS devices. In fact there were more iP [...]


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