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Word Of Mouth Marketing

Subscribe to Marketing Day for the very best digital marketing news, delivered each day.

  • Latest

Kit Kat Gets Behind Android KitKat With “Kit Kat 4.4” Candybar Phone Parody Ad & Website

KitKat — the candy bar — is really getting behind its cross-promotion with the latest version of Android 4.4, which has been named...

Danny Sullivan | Sep 3, 2013 at 5:26 pm ET

Yelp Changes Course, Allows Review Writing From Mobile

Yelp has announced a pretty significant change of course: Its mobile app will now allow users to write and publish full business reviews....

Matt McGee | Aug 13, 2013 at 3:59 pm ET

On YouTube, Funny Ads That Would Never Air On TV About Touchy Subjects

With a few exceptions, outside of the Super Bowl, most TV ads I see don’t take risks. That’s understandable. Targeting a mass...

Danny Sullivan | Aug 9, 2013 at 9:00 am ET

Yelp More Likely To Filter Extreme Reviews & New Accounts [Study]

Yelp keeps the details of its review filter algorithm secret, for obvious reasons, but a new study suggests that there are some things about the...

Matt McGee | Jul 30, 2013 at 8:57 am ET

Edmunds.com Sues Texas Marketing Firm For Allegedly Posting Fake Car Dealer Reviews

Edmunds.com, the popular car-shopping website, is the latest company to take legal action against fake reviews. The company has issued a news...

Matt McGee | Jul 24, 2013 at 3:01 pm ET

NeverWet Gets 30-Second TV Ad, But Product’s 5-Minute Demo Is Real Viral Sensation

Can a simple product demonstration outperform a slick TV commercial? You bet, in the case of Rust-Oleum’s NeverWet, the spray that...

Amy Gesenhues | Jul 17, 2013 at 9:00 am ET

Yelp Sues To Take Down Paid Review Mill

First brought to our attention by The Daily Dot, Yelp has sued to terminate and collect damages from a site called BuyOnlineReviews.net. The...

Greg Sterling | Jun 27, 2013 at 5:04 pm ET

The Mindset that Makes Online Marketing Work

When I started publishing online back in 1998, I didn’t have a shred of traditional marketing experience. It may sound counter-intuitive,...

Brian Clark | Apr 23, 2013 at 9:15 am ET

Survey: 90% Of Customers Say Buying Decisions Are Influenced By Online Reviews

According to a new survey conducted by Dimensional Research, an overwhelming 90 percent of respondents who recalled reading online reviews...

Amy Gesenhues | Apr 9, 2013 at 8:00 am ET

The New SEO = Social Engagement Optimization

SEO is not dead. As with all living things, SEO is always evolving. While many in the search community are witnessing and acknowledging the...

Alan K'necht | Mar 28, 2013 at 9:00 am ET

Federated Media Now Claims Greater Ad Reach Than Yahoo, Microsoft, AOL

Federated Media, a company that began by placing display ads on high-traffic blogs and other publisher sites, now claims to be the third largest...

Greg Sterling | Jan 18, 2013 at 4:39 pm ET

Can Social Influence Be Distilled Into A Score? Part 2 – Potential Pitfalls

While social influence scoring services like Klout, Kred and PeerIndex can provide valuable data for marketers, it’s important that you...

Sean Carlos | Sep 4, 2012 at 9:00 am ET

Can Social Influence Be Distilled Into A Score? Part I, The Potential

If you’re planning a campaign to stimulate word of mouth discussion of a product or a brand, one question likely keeps arising —...

Sean Carlos | Aug 30, 2012 at 10:00 am ET

Chick-Fil-A’s Brand Image Suffers In Wake Of Family Definition Controversy

Consumer perception of Chick-Fil-A has dropped significantly in the wake of perceived anti-gay comments made earlier this month by the...

Matt McGee | Jul 31, 2012 at 2:44 pm ET

Study: Blogs More Influential Than Social Networks When Women Buy Consumer Electronics

Sixty-nine percent of American women online say they rely on advice they find on blogs when making consumer electronics purchases, versus only...

Pamela Parker | Jan 12, 2012 at 10:39 pm ET

Twitter Now A Top 3 Site For iPhone Users — Nielsen

Nielsen recently released a collection of Q3 US smartphone data, some of which it had been trickling out in blog posts over the past month or...

Greg Sterling | Dec 16, 2011 at 9:11 am ET

Infographic: What’s The Word On Word Of Mouth Marketing?

Is someone talking about your brand? Relax. Chances are, it’s positive. And, it’s happening offline. But web site information is a...

Marketing Land Infographics | Dec 13, 2011 at 12:50 pm ET
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