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Privacy Watchdog Group Files Complaint Against Facebook: They “Messed With People’s Minds”

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A privacy watchdog group today filed a formal complaint with the U.S. Federal Trade Commission claiming that Facebook “purposefully messed with people’s minds” with its psychological research in 2012. The Electronic Privacy Information Center charged that the research study — which manipulated the News Feeds of nearly 700,000 Facebook users to study their emotions — […]


Facebook Wants To Know If Posts In Your News Feed “Feel” Like Ads

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Facebook has set a very high bar for advertising on its network, pushing for ads that “delight” users as much as posts from your friends and family. Hitting that mark — or at least approaching it — is important for Facebook as it works to balance revenue generation with the need to make sure its […]


Google Releases First Batch Of “Apps For Android Wear”

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Google has announced the first batch of Apps for Android Wear devices. There are 24 in all. They include Google Maps and Hangouts, Duolingo, The Guardan, Eat24, Pinterest, American Airlines and Glympse among others. The full initial group is below: These apps need to be installed on your Android phone before they can be installed […]


Tweeting For “America’s Diner” — 5 Questions With The Guy Driving Denny’s Social Success

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Denny’s is quickly setting the tone for how a restaurant should engage its online audiences. The brand’s quick witted and culturally relevant social posts have resulted in a sizable amount of followers across its social networks. In less than a year, the restaurant chain has increased its Tumblr audience by 253 percent and upped its […]


Janrain Q2 Report: Facebook Maintains Social Login Lead, Stops Long Slide

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Facebook padded its lead in the battle for market share in the social login space, stopping a six-quarter slide, according to second quarter results from customer management firm Janrain. Facebook now accounts for 44% of social logins on the sites in Janrain’s network. That’s a gain of 1.5% percentage points over Q1, and the first […]


Thanks To “Right To Be Forgotten,” Google Now Censors The Press In The EU

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The EU’s Right To Be Forgotten removals have been happening for about a week on Google, and now news publications are discovering the fallout. For some searches, you can’t find their news stories relating to certain people. In particular, both the BBC and the Guardian have shared examples of content that’s now been “forgotten” in Google. The […]


Facebook Strengthens Its Video Ad Tech With Acquisition Of LiveRail

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In a move to bolster its position in the lucrative video advertising space, Facebook today announced the acquisition of video ad tech startup LiveRail. LiveRail’s automated platform helps publishers, such as Major League Baseball, ABC, A&E Networks, Gannet and Daily Motion, serve ads on the videos that play on their sites and apps. “LiveRail also […]


Merkle Acquires RKG To Form Largest Search Ad Agency In US

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Customer relationship management firm Merkle Inc. announced today it has acquired search agency RKG, creating what the two companies claim is now the largest independent search agency in the U.S. “RKG represents the best of breed in search, display, social and other digital media marketing solutions, and we are delighted to have them join the […]


Get To Know: Porch.com CMO Asha Sharma

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Asha Sharma has served as the Chief Marketing Officer of the Seattle startup Porch.com since its pre-launch days. Working alongside other team members, Sharma helped build out the online home improvement network’s operations, business teams, and strategic partnerships – including Lowe’s. “It’s been a whirlwind,” said Sharma, “Since our September 2013 launch, we’ve grown from 25 […]


Vine Introduces Loop Counts To Show How Many Times A Video Has Been Viewed

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Twitter’s six-second video platform Vine was updated today to include “loop counts” to show how many times videos have been viewed on the network. Loop counts are visible on the desktop version of the site and on updated iOS and Android apps that are being released today. The updated mobile apps also feature a new […]


Waffle House Fires Shot At Belgian Waffles, Scores #WorldCup Engagement Win

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Let’s face it, most Americans’ knowledge of Belgium doesn’t extend much further than the breakfast plate. So Waffle House was in perfect position to take advantage of today’s big FIFA World Cup game between the United States and Belgium. And the restaurant chain didn’t waste the opportunity, firing off a funny broadside this morning: We […]


Was Facebook’s “Mood Experiment” Partly About User Retention?

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If you’ve been online in the past 72 hours you’re probably aware of the controversy surrounding a piece of 2012 research conducted on Facebook by researchers from Facebook, the University of California and Cornell. The research sought to investigate the phenomenon of “emotional contagion” on a massive scale. Since the publication of the research a […]


25 Business Books CMOs Are Reading This Year

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It’s no surprise marketers are often big readers. As a book addict myself, finding out what CMOs are reading is one of my favorite questions in our Get to Know interview series. With everything from new releases like Sheryl Sandberg’s Lean In to classics like The One-to-One Future by Don Peppers and Martha Rogers, it […]


Twitter Acquires TapCommerce To Improve Mobile Retargeting & Reengagement Ads

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Twitter announced today that it has acquired New York-based TapCommerce, a specialist in mobile re-targeting and re-engagement advertising. The acquisition, reportedly for about $100 million, was made public hours after Twitter announced the global rollout of its mobile app promotion suite. It’s a further move to strengthen the company’s mobile advertising offerings, along the lines […]


Pandora: More Than Half Our Revs Will Be Local In A Few Years

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It might surprise you to know that internet radio provider Pandora has outside sales reps (“feet on the street”) in 37 markets in the U.S. These are people knocking on doors and taking offline meetings. It’s part of a larger push (since roughly 2012) into “local advertising.” The company’s focus is on national and regional […]


KLM Learns A Real-Time Marketing Lesson: Avoid Stereotypes

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Real-time marketing is a tricky business. You want to be in the moment, you want to be witty and clever, you want to be true to your brand. And you want to do all that without offending potential customers. That final point is the most important — first do no harm — and it tripped […]


Twitter Rolls Out App Install & Engagement Ads Globally

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Twitter, looking for a bigger piece of the lucrative mobile app install business, announced today the official global launch of its mobile app promotion suite. The ad product, in beta testing with companies such as Lyft and EA for the last six months, enables the placement of promoted tweets that link directly to the iOS […]


Google+ At 3 Years Old: Not A Ghost Town, But A Social Referral Graveyard

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Let’s put it aside from the get-go: Google+ is not a ghost town. Without a doubt there are millions of people who use and value the social network, which turns three tomorrow. There’s a vibrant community of photographers; there are Hangout on Air true believers; there are marketers who swear it’s the best social network […]


Google Earns Ad Money Off YouTube Videos Hawking Stolen Credit Cards, Says Watchdog Group

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The Digital Citizens Alliance, an internet safety coalition, is calling out Google for allowing videos that promote the sale of stolen and bogus credit cards to appear on YouTube and then profiting from ads shown alongside the videos. In its latest report [PDF], “Breach of Trust: How the Online Market for Stolen and Bogus Credit […]


Larry Page On Google+: “We’re Super Excited About It”

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Google+ was the forgotten social network during Wednesday’s Google I/O keynote, quite a change from the past two years when it was touted often and enthusiastically. This year it managed to score only a passing reference in a demonstration of how Chromecast will allow you to beam a slideshow of your Google+ photos onto your […]


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