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How to use live chat to increase conversion
We have all come across live chat boxes on websites. But are they effective for improving lead generation and sales?
In recent years, there has been a shift in consumer preference to text-based communication from voice. As a result, live chat on desktop and on mobile phones has become a key form of communication for both individuals and businesses.
This white paper from ApexChat describes how live chat can increase engagement and minimize friction in the buying process. It covers:
- how live chat can improve customer experience and conversions.
- how companies can utilize live chat effectively without major changes to day-to-day operations.
- live chat best practices, and more.
Visit Digital Marketing Depot to download your copy.