Who Got Web Traffic When Wikipedia Went Down? Facebook, Twitter & Answer/Homework Sites, Of Course

wikipedia-trafficWhen Wikipedia, the fifth most-visited site on the web (source), went offline for 24 hours last week as part of the mass SOPA/PIPA legislation protests, millions of Wikipedia users were left in a state of virtual limbo. What to do? Where to go? Who ended up getting all the traffic while Wikipedia was down for a day?

According to Experian Hitwise, Wikipedia’s loss was a win for Facebook, Twitter and several answer/homework websites.

This first chart shows the overall downstream traffic from Wikipedia on January 18th – the day of the protests. Facebook was the most visited site from Wikipedia that day, with just about four percent of the overall traffic.


To compare, Hitwise says that Facebook was the fourth most-visited site from Wikipedia on January 17th — the day before Wikipedia went offline. Bing went from the No. 6 most visited downstream site on the 17th, up to No. 2 during the protest on the 18th. Sites like Answers.com and Dictionary.com — potentially good sources of help for homework doers — also made the top ten on January 18th after not making the top ten a day earlier. Spanish Wikipedia and The Free Dictionary were also not among the top ten sites visited after Wikipedia on the 17th, but made the top ten during the protest.

What I can’t explain is this: On January 17th, Google was the most visited site from Wikipedia, but on January 18th it wasn’t among the top ten. (Go figure.)

This next chart looks at which sites saw the biggest percentage gain in downstream traffic from Wikipedia. The clear winner here is Twitter, which saw 534% more traffic from Wikipedia during the protest than the day before.


Research sites like Biography.com and InfoPlease.com also saw a lot more traffic from Wikipedia during the blackout than they normally do.

And note that Hitwise has included Google Mobile on the chart — word spread during the day that users could get around the Wikipedia blackout by using its mobile version. Clearly, a fair amount of people were doing that and then going to Google Mobile afterward.

The data paints a general picture of what happened on January 18th, doesn’t it? Wikipedia users went to Wikipedia and found the site down. Some then went to Facebook or Twitter to find out what happened and/or vent their frustrations, while others went straight to Wikipedia alternatives to look for information.

Related Topics: Channel: Content Marketing | Facebook | Social Media Marketing | Statistics: Online Behavior | Top News | Twitter | Wikipedia


About The Author: is Editor-In-Chief of Marketing Land. His news career includes time spent in TV, radio, and print journalism. His web career continues to include a small number of SEO and social media consulting clients, as well as regular speaking engagements at marketing events around the U.S. He recently launched a site dedicated to Google Glass called Glass Almanac and also blogs at Small Business Search Marketing. Matt can be found on Twitter at @MattMcGee and/or on Google Plus. You can read Matt's disclosures on his personal blog.

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  • http://twitter.com/DragonSearch DragonSearch

    The blackout didn’t completely stop access to the Wikipedia content. Google’s cache still reflected site content, while others relied on the ‘stop load’ button to cancel the blackout page load. Interesting to see how other sites benefited from the blackout, though!

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