Good morning, does $1.5 billion sound like a lot of money?

Because that’s what Adobe is reportedly paying to acquire workforce and project management suite Workfront. There is more on that news below, but it’s just amazing to watch the transformation of Adobe, first to a subscription service, then to a marketing cloud and now a workflow management hub.

But we can’t all be Adobe. If you have a good story about how your marketing organization has reinvented itself, we’d always love to hear it. Email me at

Henry Powderly,
VP, Content

Virtual Events

How the USO became a veteran at hosting virtual events

It’s Veterans Day, so what better time to take a look at how quickly the United Service Organizations became an old-hand at staging virtual events. Once known for lavish live performances and personal outreach to their members, the USO needed to turn on a dime in response to the pandemic.

Beginning with Microsoft Teams as a collaborative platform to sync their international offices, the USO found use cases for Zoom (of course), Discord (VoIP), and even gamers’ platform Twitch — as well as leveraging LinkedIn to help veterans transitioning back into civilian work life.

It’s common now for USO to stream support and training content on four different channels simultaneously. But they haven’t given up on entertaining the troops: recent summer concerts, presented using Verizon Media, featured Clint Black, Florida Georgia Line and Ne-Yo.

Read more here.


Nielsen Annual Marketing Report: Learn how marketers’ trust in digital drives spend, despite challenges

Nielsen surveyed over 350 marketers from around the globe and found that enthusiasm for digital was tempered by severe data quality issues and measurement challenges. Many of you feel you don’t have the right tools to measure and compare the ROI of your ad campaigns across all the channels you use. Download the “Nielsen Annual Marketing Report: The Age of Dissonance” to learn why marketers hold digital channels to a different standard than traditional channels

Get it now »

Social Short

TikTok could reach 1.2 billion users next year

TikTok’s monthly active users (MAU) are estimated to hit 1.2 billion in 2021, according to mobile analytics firm App Annie. The short-form video app’s hot streak has continued, with its user base having tripled since 2018, TechCrunch reported. Further, its growing advertising business and sales of virtual gifts for tipping creators made TikTok the number two non-gaming app by consumer spending in the third quarter of this year.

Why we care. It’s been a chaotic 2020 for TikTok. It’s fate in the U.S. is still up in the air with the Trump administration’s ban, set to take effect on Nov. 12, blocked in federal court and the proposed deal for Oracle and Walmart to take ownership stakes in a new TikTok Global entity still under review. And yet, TikTok’s popularity with creators, users and advertisers shows no signs of slowing.


How Autodesk overhauled its marketing to align for better performance management

Sponsored by Allocadia

Autodesk faced a challenge with which many marketers are familiar. Teams that were expert in their various disciplines — channel marketing, regional marketing, industry marketing, etc. — had diverged into silos in the absence of a strong marketing performance management program. There was no unified view of how marketing spend affected program goals across all of these initiatives. 

“Without breaking down those silos, you can’t get to a point where you’re tracking spend in a unified way across campaigns,” said Autodesk’s Zoe Marquardt, the company’s consultant on marketing performance management (MPM). “You can’t even develop unified campaigns across the company.”  

Read more>>> »


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Register now to access 45+ tactic-rich SEO and SEM sessions that can help you drive more awareness, traffic, and conversions… and join us at SMX online December 8-9!

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Adobe to acquire Workfront for $1.5 billion

This news story, which broke late yesterday, came initially as a surprise — but reflecting on Workfront’s standing as an Adobe partner, and the integration it already had with the Adobe Experience Platform, perhaps it was just a logical progression. The deal, which reports suggest will close before the end of February next year, reflects the importance of orchestrating the work of CX and marketing teams in a remote-working environment.

Analysts are seeing it as a good move for Adobe, but have some reservations about the implications for Workfront customers: Workfront, after all, had previously been agnostic in its integrations, while Adobe has leaned heavily into selling a comprehensive set of CX tools to its customers.

“Workfront clients should push back against Adobe architectural precepts giving precedence to an all-Adobe stack strategy that is likely not in licensees’ best interests,” said Tony Byrne of Real Story Group. ““The big question is, will Workfront continue to be marketing cloud agnostic, or is it suddenly going to become Adobe-centric?” said Chris Penn of Adobe declined to comment.

Read more on MarTech Today