When to use a hotfix on your site during a sprint (and when not to)
Hotfixes can create chaos internally if things are done hastily and hurt the overall customer experience.
Greg Giletto is currently a senior platform consultant at Monetate, and has spent the better part of decade improving user experiences. He originally started with the company in 2012 working as the lead customer success manager. Greg's talents were taken in-house in 2014 when he became Monetate's digital marketing manager. When he's not focusing on experience optimization, he's spending as much time as possible with his son and rooting for the best sports team in the world, the Philadelphia EAGLES!
Hotfixes can create chaos internally if things are done hastily and hurt the overall customer experience.
Greg Giletto | Sep 19, 2019 at 8:05 am ETIn today's Pro Tip, beware of hotfixes because they can create chaos internally if things are done hastily and hurt the overall customer experience.
Greg Giletto | Sep 19, 2019 at 8:00 am ET