• Marketing Land
  • Sections
    • CMO
    • Social
    • SEM
    • SEO
    • Analytics
    • Display
    • Retail
    • MarTech
    • Resources
    • More
    • Home
  • Marketing Land
  • CMO
  • Social
  • SEM
  • SEO
  • Analytics
  • Display
  • Retail
  • MarTech
  • Resources
  • More
  • SUBSCRIBE

Marketing Land

Marketing Land
  • CMO
  • Social
  • SEM
  • SEO
  • Analytics
  • Display
  • Retail
  • MarTech
  • Resources
  • More
  • Home
  • Newsletters
  • Home
Martech: Content

How marketers can produce content that keeps up with the pace of personalization

An Adobe study found that more than half of marketers find it difficult to personalize content at scale. Here's how you can ease the burden.

Robin Kurzer on October 24, 2018 at 2:47 pm
  • More


Personalization campaigns require content. Lots of it. So much, in fact, that earlier this month, Adobe released a study that showed that marketers are struggling to develop enough content to fuel effective personalization campaigns.

According to an Evergage study earlier this year, 96 percent of marketers acknowledge the power of personalization in managing customer relationships. But the Adobe study found that more than half (59 percent) find it difficult to personalize content at scale. Yet that’s exactly what they need to do.

Fortunately, there are many strategies and tools to help marketers keep up with content demand.

Step back and strategize. Todd W. Lebo, partner and CMO of Ascend2, says, “successful marketers prioritize the development of their strategy to meet the increasing demands of producing high-quality content for personalization campaigns.”

Lebo suggests that marketers consider what content can be repurposed for different segmentations and formats and then map that content to campaigns. Lebo says an editorial calendar can help marketers stay focused.

Automate and simplify. Paige O’Neill, CMO for Sitecore, says the problem of content creation is exacerbated by outdated, ineffective martech stacks.

“Marketing departments are struggling under the weight of complex, cobbled-together martech stacks that aren’t integrated and, as a result, slow down content planning, production, sharing, and distribution. It’s exactly the opposite of what marketers are trying to accomplish,” O’Neill said.

O’Neill, whose company just acquired digital asset management (DAM) and content marketing platform Stylelabs, said a unified technology platform can help streamline the content creation and production lifecycle.

“… If you think of content as the fuel for your business, then you quickly realize that people and processes can only take you so far if you don’t also invest in the right technology infrastructure to hold it all together,” O’Neill said.

Let templates do the heavy lifting. Even though the very nature of personalization requires developing separate customer journeys for different types of customers, there’s some content that can be used across platforms. John Raguin, CMO of Seismic, whose Live Docs is a template tool, says templated content can help any size company create huge amounts of content easily.

Julia Enthoven, founder and CEO of video editor Kapwing, says that templates and easy-to-use tools facilitate content creation.

“It used to be that content creators made a few pieces of content per week,” Enthoven said. “Now, modern brands are demanding many content pieces every day for their social channels, sales strategies, internal sites, and product demos. Creative professionals need tools to make and share a template that any colleague can customize so that they aren’t a bottleneck in production.”

“Right now, creative professionals do both production and post-production work, like personalization, sizing, subtitling, and optimization. We need new tools to distribute the simple post-production tasks across the team,” Enthoven said.

chart displaying data

No more silos. Cynthia Countouris, SVP of marketing and product at mobile management platform MomentFeed, says marketers should “focus on creating a comprehensive approach that aligns efforts across all marketing functions and users, as opposed to point solutions that are very difficult to oversee and maintain.”

“… Comprehensive solutions allow for holistic reporting and monitoring so that marketers can gain better insights into what’s working where and further optimize their performance over time,” Countouris said.

Trust AI to help. Meredith Cooper, director of product marketing at Adobe Creative Cloud, says successful brands leverage artificial intelligence (AI) to personalize and scale.

“This ranges from using AI to create infinite variations that are specific to each consumer based on their preferences to using AI to cut down on the time spent doing tedious tasks like image cropping and tagging,” Cooper said.

Sundip Patel, VP of product at image delivery system Filestack, says automation and AI are not only necessary for creating content, they’re also important for managing the content created.

“Your content needs to go through a funnel that optimizes, categorizes, tags and transforms UGC [user-generated content] at scale,” Patel said in a company blog post. “It needs to be handled by your own robot army, faithfully reading the text in images with OCR, detecting faces, resizing, compressing, optimizing. We shouldn’t be intimidated by the rise of Big Content. After all, the same technology that has grown to allow content creation to scale provides us with everything we need to scale our content management as well.”

Stay tuned. If you’re a small to medium-sized business and you’re still using manual methods to create and manage your content, automation will take your efforts to the next level. Consider processes and templated tools to make the process easier and more effective.

If you’re a larger business or enterprise working with a martech stack that’s outdated, the time has come to look at a new solution, or sets of solutions. It’s worth the expense; at least for the near future, personalized campaigns are here to stay.



About The Author

Robin Kurzer
Robin Kurzer started her career as a daily newspaper reporter in Milford, Connecticut. She then made her mark on the advertising and marketing world in Chicago at agencies such as Tribal DDB and Razorfish, creating award-winning work for many major brands. For the past seven years, she’s worked as a freelance writer and communications professional across a variety of business sectors.

Related Topics

Channel: Martech: ContentContent & WritingContent Marketing

We're listening.

Have something to say about this article? Share it with us on Facebook, Twitter or our LinkedIn Group.

Get the daily newsletter digital marketers rely on.

Processing...Please wait.

See terms.

ATTEND OUR EVENTS

Next Event: Sept. 14-15, 2021

Available On-Demand: March 2021

Available On-Demand: October 2020

×

Attend MarTech - Click Here


Learn More About Our MarTech Events

April 13, 2021: SMX Create

May 18-19, 2021: SMX London

June 8-9, 2021: SMX Paris

June 15-16, 2021: SMX Advanced

June 21-22, 2021: SMX Advanced Europe

August 17, 2021: SMX Convert

November 9-10, 2021: SMX Next

December 14, 2021: SMX Code

Available On-Demand: SMX

Available On-Demand: SMX Report

×


Learn More About Our SMX Events

White Papers

  • Gartner Magic Quadrant for Digital Experience Platforms
  • Selecting a Customer Data Platform For Your Organization: The 2020 Gartner Market Guide
  • The Complete Guide to Web Core Vitals
  • The New Era of Automation in SEO
  • Nielsen Annual Marketing Report: Era of Adaptation
See More Whitepapers

Webinars

  • Drive Customer Engagement with the Power of Personalization
  • 7 Use Cases That Prove Why You Should Implement DAM
  • Accelerate Your SEO & Content Marketing Program with 4 Key Milestones
See More Webinars

Research Reports

  • Local Marketing Solutions for Multi-Location Businesses
  • Enterprise Digital Asset Management Platforms
  • Identity Resolution Platforms
  • Customer Data Platforms
  • B2B Marketing Automation Platforms
  • Call Analytics Platforms
See More Research

Attend SMX For Only $149

h
Receive daily marketing news & analysis.

Channels

  • MarTech
  • CMO
  • Social
  • SEM
  • SEO
  • Mobile
  • Analytics
  • Retail
  • Display

Our Events

  • MarTech
  • SMX

Resources

  • White Papers
  • Research
  • Webinars

About

  • About Us
  • Contact
  • Privacy
  • Marketing Opportunities
  • Staff

Follow Us

  • Facebook
  • Twitter
  • LinkedIn
  • Newsletters
  • RSS
  • Youtube

© 2021 Third Door Media, Inc. All rights reserved.