CX maturity can lead to business success
CX maturity can be measured, and aligns with success, says new...
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CX maturity can be measured, and aligns with success, says new...
Brands are adopting tools that offer richer consumer behavior insights and engage them with personalized messages across mobile, email and the...
Compared with past growth, 2020 survey data show flat-to-declining...
A 0.1 second site speed boost increased retail AOV by almost 10%, Deloitte study...
It represents a big opportunity for some publishers but proceed with caution....
Safari is the most popular mobile browser in the U.S. by a significant margin, with big implications for marketers....
Android users can receive RCS messaging now but it's still an uncertain road ahead for marketers – and Apple isn't the only problem holding us...
Mobile email maybe an adaptation to what we’re already doing but make 2020 the year to move to a channel and platform-specific way of managing...
It’s time to go through your website and figure out if this is the experience we want customers to have, especially on a mobile...
A look back at some of the year's key voice search and virtual assistant...
Join us on Thursday, December 5th at 1:00 PM ET (10:00 AM) for this live...
Most significantly, the smart display category grew 500% globally....
The key to exceeding your customers' expectations is in their...
The company announced its app for Salesforce Marketing Cloud and fully automated marketing using real-world behavioral insights....
VC investments in Wordpress' parent and Duda, plus a new Yahoo website offering, show that SMB sites are still big...
Mobile conversions are growing, however most people still favor the desktop for...
The deal will allow mobile marketers to gain insights from App Annie's market data and analytics alongside mobile ad analytics....
Voice & Audio Activity (human review) will now become opt-in, but it's still turned on by default with the company discouraging...
Brands and consumers are excited about RCS messaging, but without networks and major tech companies on board, adoption is far...
But a rival firm said the picture was much brighter for Google's Assistant devices....