• Marketing Land
  • Sections
    • CMO
    • Social
    • SEM
    • SEO
    • Analytics
    • Display
    • Retail
    • MarTech
    • Resources
    • More
    • Home
  • Marketing Land
  • CMO
  • Social
  • SEM
  • SEO
  • Analytics
  • Display
  • Retail
  • MarTech
  • Resources
  • More
  • SUBSCRIBE

Marketing Land

Marketing Land
  • CMO
  • Social
  • SEM
  • SEO
  • Analytics
  • Display
  • Retail
  • MarTech
  • Resources
  • More
  • Home
  • Newsletters
  • Home

Chat & Text Messaging Apps

Chat & Text Messaging Apps

Chat & Text Messaging Apps

Stay up to date with what’s new in the world of instant messenger applications, mobile texting apps for Android and iPhone platforms, with a focus on news about marketing opportunities within text messaging apps and mobile messaging platforms.

See also: Snapchat

  • Latest
$desktopThumb = wp_get_attachment_image_src( get_post_thumbnail_id(), 'desktop-thumb'); ?>

Google to shutter CallJoy, virtual agent for SMBs, on July 22

Call intelligence service was another Area 120...

Greg Sterling | Jun 24, 2020 at 3:22 pm ET
$desktopThumb = wp_get_attachment_image_src( get_post_thumbnail_id(), 'desktop-thumb'); ?>

Text messaging is the most effective marketing channel most retail brands aren’t using

More than 50% of consumers said they want to text with their favorite...

Greg Sterling | Jun 11, 2020 at 8:03 am ET
$desktopThumb = wp_get_attachment_image_src( get_post_thumbnail_id(), 'desktop-thumb'); ?>

MarTech Minute: DocuSign buys Seal Software, Sidecar updates, Intercom’s Resolution Bot

A quick round up of the latest marketing technology news and announcements....

Amy Gesenhues | Mar 2, 2020 at 12:00 pm ET

 

$desktopThumb = wp_get_attachment_image_src( get_post_thumbnail_id(), 'desktop-thumb'); ?>

Customers want more text-based customer support options from brands

Your customers want to text for live support. Are you ready?...

Amy Gesenhues | Feb 12, 2020 at 8:35 am ET
$desktopThumb = wp_get_attachment_image_src( get_post_thumbnail_id(), 'desktop-thumb'); ?>

LogMeIn adds WhatsApp, WeChat integration to Bold360 customer engagement platform

The company also has a Microsoft Teams integration in beta....

Amy Gesenhues | Dec 12, 2019 at 11:44 am ET
$desktopThumb = wp_get_attachment_image_src( get_post_thumbnail_id(), 'desktop-thumb'); ?>

Chatbots saved businesses $300,000 on average last year, study finds

Businesses report revenue growth and savings even as consumers indicate there is room for improvement....

Jennifer Cannon | Nov 20, 2019 at 1:17 pm ET
$desktopThumb = wp_get_attachment_image_src( get_post_thumbnail_id(), 'desktop-thumb'); ?>

Sprinklr adds live chat component to its marketing platform

The feature will be part of Sprinklr's Modern Care solution and allow users to enable a chatbot or assign chat conversations to live agents....

Amy Gesenhues | Nov 6, 2019 at 9:22 am ET
$desktopThumb = wp_get_attachment_image_src( get_post_thumbnail_id(), 'desktop-thumb'); ?>

To gain actionable customer insights, ask the right questions

Tom Shapiro, CEO for Stratabeat, outlines the critical questions brands should be asking their customers to deliver valuable digital...

Amy Gesenhues | Nov 6, 2019 at 9:14 am ET
$desktopThumb = wp_get_attachment_image_src( get_post_thumbnail_id(), 'desktop-thumb'); ?>

Will Rich Communication Services (RCS) revolutionize business messaging?

Brands and consumers are excited about RCS messaging, but without networks and major tech companies on board, adoption is far...

Jennifer Cannon | Aug 29, 2019 at 1:40 pm ET
$desktopThumb = wp_get_attachment_image_src( get_post_thumbnail_id(), 'desktop-thumb'); ?>

Shopify introduces native chat tool for e-commerce sites on the platform

Shopify Chat offers merchants a chat application for their online stores at no additional...

Amy Gesenhues | Aug 14, 2019 at 1:18 pm ET
$desktopThumb = wp_get_attachment_image_src( get_post_thumbnail_id(), 'desktop-thumb'); ?>

IBM brings AI-enabled chatbots to display ads with Watson Ads Builder

The software is designed for digital marketers to create and implement rising...

Jennifer Cannon | Jun 4, 2019 at 12:11 pm ET
$desktopThumb = wp_get_attachment_image_src( get_post_thumbnail_id(), 'desktop-thumb'); ?>

Report: Apple buys voice tech platform PullString

The purchase could change the balance of power between Siri and its intelligent voice agent competitors, Amazon’s Alexa and Google...

Barry Levine | Feb 18, 2019 at 5:43 pm ET
$desktopThumb = wp_get_attachment_image_src( get_post_thumbnail_id(), 'desktop-thumb'); ?>

3 reasons chatbots are transforming the automotive industry

By automating the research and discovery processes, chatbots empower customers with an on-demand, personalized experience,...

Robin Shapiro | Jan 25, 2019 at 3:19 pm ET
$desktopThumb = wp_get_attachment_image_src( get_post_thumbnail_id(), 'desktop-thumb'); ?>

BI provider Qlik buys Crunch Data and its bot

This is the latest effort by an analytics platform to offer natural language text or voice interfaces to the surrounding sea of...

Barry Levine | Jan 23, 2019 at 4:04 pm ET
$desktopThumb = wp_get_attachment_image_src( get_post_thumbnail_id(), 'desktop-thumb'); ?>

How one marketer uses a chatbot to retain customers

For cleaning product maker TriNova, a Facebook Messenger chatbot keeps customers engaged with the brand and buying more products than other...

Barry Levine | Jan 22, 2019 at 5:41 pm ET
$desktopThumb = wp_get_attachment_image_src( get_post_thumbnail_id(), 'desktop-thumb'); ?>

Urban Airship buys EU counterpart Accengage to extend reach further into Europe

Notification opt-in and engagement rates are growing according to internal company...

Greg Sterling | Jan 16, 2019 at 2:18 pm ET
$desktopThumb = wp_get_attachment_image_src( get_post_thumbnail_id(), 'desktop-thumb'); ?>

Quick guidelines for getting users info they need in chatbots

Chatbots require different ways of thinking about info structure and flow, just as conversations are different from...

Barry Levine | Oct 30, 2018 at 5:07 pm ET
$desktopThumb = wp_get_attachment_image_src( get_post_thumbnail_id(), 'desktop-thumb'); ?>

Google ushers in the Age of Conversational Ads with the launch of AdLingo

The new display ad-like format, available through the regular Google ad platform, allows advertisers to deliver ads that query users and respond...

Barry Levine | Oct 17, 2018 at 7:02 pm ET
$desktopThumb = wp_get_attachment_image_src( get_post_thumbnail_id(), 'desktop-thumb'); ?>

LivePerson boosts its automated conversational capabilities with Conversable acquisition

Conversable brings AI, social listening and interaction templates to LivePerson’s customer service-oriented...

Barry Levine | Oct 8, 2018 at 7:55 pm ET
$desktopThumb = wp_get_attachment_image_src( get_post_thumbnail_id(), 'desktop-thumb'); ?>

Oracle Responsys launches first SMS aggregator marketplace

Now, marketers can select from hundreds of aggregators, covering every...

Barry Levine | Jul 18, 2018 at 10:57 am ET
  • Previous Articles »
Get the daily newsletter digital marketers rely on.
See terms.

ATTEND OUR EVENTS

Next Event: Sept. 14-15, 2021

Available On-Demand: March 2021

Available On-Demand: October 2020

×

Attend MarTech - Click Here


Learn More About Our MarTech Events

April 13, 2021: SMX Create

May 18-19, 2021: SMX London

June 8-9, 2021: SMX Paris

June 15-16, 2021: SMX Advanced

June 21-22, 2021: SMX Advanced Europe

August 17, 2021: SMX Convert

November 9-10, 2021: SMX Next

December 14, 2021: SMX Code

Available On-Demand: SMX

Available On-Demand: SMX Report

×


Learn More About Our SMX Events

White Papers

  • Nielsen Annual Marketing Report: Era of Adaptation
  • Global Social Media Advertising Trends Among Retailers in 2021
  • 2020 Hispanic Market Report
  • Delivering Audio Success: Industry Trends in Streaming Audio & Podcast Performance
  • Ten Tips for Acquisition Email Success
See More Whitepapers

Webinars

  • Drive Customer Engagement with the Power of Personalization
  • 7 Use Cases That Prove Why You Should Implement DAM
  • Accelerate Your SEO & Content Marketing Program with 4 Key Milestones
See More Webinars

Research Reports

  • Local Marketing Solutions for Multi-Location Businesses
  • Enterprise Digital Asset Management Platforms
  • Identity Resolution Platforms
  • Customer Data Platforms
  • B2B Marketing Automation Platforms
  • Call Analytics Platforms
See More Research

Attend SMX For Only $149

h
Receive daily marketing news & analysis.

Channels

  • MarTech
  • CMO
  • Social
  • SEM
  • SEO
  • Mobile
  • Analytics
  • Retail
  • Display

Our Events

  • MarTech
  • SMX

Resources

  • White Papers
  • Research
  • Webinars

About

  • About Us
  • Contact
  • Privacy
  • Marketing Opportunities
  • Staff

Follow Us

  • Facebook
  • Twitter
  • LinkedIn
  • Newsletters
  • RSS
  • Youtube

© 2021 Third Door Media, Inc. All rights reserved.