Martech: Chatbots
LivePerson boosts its automated conversational capabilities with Conversable acquisition
Conversable brings AI, social listening and interaction templates to LivePerson’s customer service-oriented...
UK-based Volume releases tool for marketers to train NLP engines
QBox helps marketers figure out any category confusion in the models used by leading Natural Language Processing...
A panda named Genius joins this world to boost a new IMAX movie
The animated character is available via a free interactive AR app that allows users to converse by selecting questions or...
Smart marketing still hinges on humanity, not technology
As exciting as technological developments may be, contributor Mike Sands urges marketers to keep their eyes on their...
Say hello to the newest intelligent agent, IBM’s Watson Assistant
This white-labeled incarnation of the Watson supercomputer is designed to learn what makes its users...
Objection.co’s Sparky bot/service finds reasons why bad reviews should be taken down
The LA-based startup says this is the first automated service to help find violations of Terms of Service in the content of negative online...
This ad campaign for travel wants to know all about your trip
AI travel recommendation engine WayBlazer has partnered with Emirates Vacations to create the first online chatbot ads for...
Gartner releases its first Magic Quadrant Report on Digital Experience Platforms
The report cites Adobe, IBM, Sitecore and Liferay as Leaders of this platform, a centerpiece set of tools for how brands interact with customers...
Incorporating a chatbot? How to put the customer first
Sure, chatbots can cut costs, but columnist Jay Baer says before you jump on the chat bandwagon, you need to make sure you're putting the...
