Lithium adds Jive-x tech to its customer community platform
Customer community/social management provider Lithium has announced it is acquiring Jive Software’s external community business, Jive-x.
The deal terms were not made public. Jive-x currently has more than 250 client companies for its customer and partner communities, and its key features will be integrated into Lithium. After spinning off Jive-x, Jive will focus on its employee-focused collaboration software.
Lithium president and CEO Rob Tarkoff told me via email that the Jive-x platform is “really strong in partner integrations, APIs, document management and event management,” and that the purchase is both about acquiring the tech and the customers.