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Objection.co’s Sparky bot/service finds reasons why bad reviews should be taken down
The LA-based startup says this is the first automated service to help find violations of Terms of Service in the content of negative online reviews.
Online reviews can make or break a small company, which is why their marketers often keep a close eye on them.
LA-based startup Objection.co is out with a chatbot and service that helps pinpoint the reasons that Yelp, Google+ and Facebook might take down a bad review.
CEO Curtis Boyd told me that, to his knowledge, this is the only automated bot/service that gives reasons a bad review might violate Yelp’s or others’ Terms of Service (TOS), which are the only reasons the reviews will be taken down.