PullString drops text-based chat for voice conversations in its new platform
The San Francisco-based company says Converse is the first end-to-end platform for non-tech users to create voice-based Skills for Amazon’s Alexa.
In September of last year, PullString announced its Author platform for developing text-based chatbots.
A few months after the launch, the firm added the ability to create Skills — that is, conversational third-party applications — for Amazon’s Alexa voice agent.
This week, PullString is launching a new platform called Converse that is solely focused on letting non-technical users create voice-based Skills.
The company says this is the first end-to-end platform for non-technical users to create conversational interactions for Alexa. Converse is also PullString’s first self-service, cloud-based platform, as Author — which has now been discontinued — was desktop-based and required some professional services.