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Google’s Urchin Is Closing – Why & What To Do Next

Daniel Waisberg on January 22, 2012 at 12:58 pm

This week marks the end of an era for Google Analytics, maybe also for the whole web analytics market place. Google announced that Urchin Software will no long be sold by the company. Urchin is the software company that was originally acquired by Google and ultimately was transformed into Google Analytics, the most used analytics tool in the market.

Differences Between Google Analytics & Urchin?

Below is a list of the main differences between the tools:

Data Collection: While Google Analytics uses a JavaScript to collect data, Urchin Software analyzed log files, which enabled tracking a few things not possible with JavaScript tags, such as: data reprocessing, search engine crawler activity, failed requests to server and unique IP tracking.

Data Storage: Urchin had the advantage of keeping the data inside the organization. However, Google Analytics also provides an opt out of sharing the data even between Google products (learn more about it in this page).

Maintenance: Urchin required more technical maintenance as the tool was hosted in-house. For example, if servers were added, removed or changed Urchin should also be configured to adapt to these changes. As Google Analytics is in the code of the website and triggered by the client, it requires very rare maintenance (only when it comes to adding functionality to the code).

Why Is Google Retiring Urchin?

Since Google Analytics was launched in 2005, the company has turned it into its flag product. Google has kept Urchin and developed it slowly since then, but the vast majority of features were added only to Analytics, including Adwords, Adsense, WebmasterTools and other important integrations and features.

I find two main reasons for this shift:

First, the product is not the focus of the company: as we saw last year, Google has been closing several initiatives and products as they believe “greater focus is crucial if we’re to make the most of the extraordinary opportunities ahead” (quote from link above). Urchin was never a Googley product, it is hard to implement and very technical in its nature.

Second, Google Analytics is a fountain of gold. As Google Analytics data is saved on Google’s servers, it is more interesting to Google to push it. Even though I believe the data is safe and well managed, it is a precious resource for Google.

Alternatives To Urchin

Log file analysis tools have been disappearing from the market in the last few years, most probably because the JavaScript tools are easier to implement. This became more prominent as the web analytics community has branded itself as a marketing profession, raising the necessity to have simple tools that enable the end-user (marketer) to make changes, rather than IT professionals.

Wikipedia provides a list of web analytics software, which includes both log file and JavaScript tagging tools. While we see several open source tools using log files, only one of the main players still use it: IBM Unica NetInsight.

Closing thoughts

In an interview with Paul Muret, CEO & Co-Founder of Urchin and currently Director of Engineering at Google, when asked to share what was the one thing that he believes they did right, he said: “our value was to democratize the web feeling, trying to make something complex really easy to use.”

The Urchin team did just that (with the help of Google), they turned a niche market into a mainstream necessity.

Below is a short video with Brett Crosby, Urchin co-founder, where he talks about the Urchin acquisition.

Opinions expressed in this article are those of the guest author and not necessarily Marketing Land. Staff authors are listed here.

About The Author

Daniel Waisberg

Daniel Waisberg is the Founder of Conversion Journey, a Google Analytics Certified Partner. He is also the founder of Online Behavior, a Marketing Measurement & Optimization website. You can follow him on Google+ or Twitter.